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Heritage Ham Long Hotel & Spa

Updated on Jul 20, 2026

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Heritage Ham Long Hotel & Spa

Hotels.com logo Lowest Price $89.59 Get Booking Details

Map image for 42-44A Ham Long Str, Hoan Kiem Vietnam, UN
Located in: Vietnam, UN
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Heritage Ham Long Hotel & Spa offers 100 accommodations with minibars and safes. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include an outdoor pool and a fitness center.
Located in Hoan Kiem, a neighborhood in Hanoi, Heritage Ham Long Hotel & Spa is near a train station. Hanoi Old Town Night Market and Lotte Center Hanoi are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting.
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Popular amenities
  • ac
  • bar
  • breakfast included
  • business services
  • elevator
  • fitness equipment
  • frontdesk 24 hour
  • housekeeping
  • internet
  • laundry
  • no smoking
  • pool
  • restaurant
  • room service
  • spa
Property amenities
Food and Drink
  • 1 bar
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)
  • Free buffet breakfast available daily 6:30 AM–10:00 AM
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Offsite parking within 98 ft (VND 200000 per day)
Things to do
  • Fitness center
  • Outdoor pool
  • Spa services
Family Friendly
  • Outdoor pool
  • Snack bar/deli
Conveniences
  • Elevator
  • Front-desk safe
  • Reception hall
  • Water dispenser
Guest Services
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
Business Services
  • Business center
  • Conference center (550 square feet of space)
  • Meeting room
Language Spoken
  • Chinese (Mandarin)
  • English
  • French
  • Vietnamese
Accessibility
  • 8 stairs to reach property
  • Elevator
  • Elevator door width (inches): 276
  • Hardwood flooring in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
Activities Nearby
  • Casino
  • Health/beauty spa
  • Outlet shopping
More
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Couples dining
  • Locally-owned & organized tours & activities
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser
Room amenities
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
Bathroom
  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels
Entertainment
  • Digital channels
  • Netflix
  • Streaming services
  • 42-inch Smart TV
Food and Drink
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
More
  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Water-efficient toilets only
Policies
Check-in
  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Early check-in is available for a fee
  • Early check-in subject to availability
  • Minimum check-in age: 18
Check-out
  • A late check-out fee will be charged
  • Check-out before noon
  • Late check-out subject to availability
Pets
  • No pets or service animals allowed
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Mobile payment options include: Apple Pay and Samsung Pay
  • Safety features at this property include a fire extinguisher
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property payment types
  • American Express
  • JCB International
  • Mastercard
  • Visa
Important Information
Fees
  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A damage deposit of VND 1 will be collected before check-in.
  • We have included all charges provided to us by the property.
Optional extras
  • Airport shuttle fee: VND 500000 per vehicle (maximum occupancy 3)Nearby parking fee: VND 200000 per day (98 ft away)Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Rollaway bed fee: VND 800000 per nightCredit card charges are subject to a surcharge of 3 percent
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Mobile payment options include: Apple Pay and Samsung Pay
  • Safety features at this property include a fire extinguisher
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
We should mention
  • No pets and no service animals are allowed at this property
  • Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
  • The seasonal pool will be open from January to December
 

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