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US UN International County Uganda Hotels

Kampala Serena Hotel

Updated on Jul 20, 2026

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Kampala Serena Hotel

Hotels.com logo Lowest Price $230.94 Get Booking Details

Map image for Kintu Road Uganda, UN
Located in: Uganda, UN
6 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Kampala Serena Hotel offers 152 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kampala hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located in Kampala, Kampala Serena Hotel is in the city center. Uganda Golf Course and Lake Victoria Serena Golf Resort & Spa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Acacia Mall and Owino Market. Traveling with kids? Consider Destreet Art Gallery and Wonder World Amusement Park.
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Popular amenities
  • ac
  • babysitting
  • bar
  • business services
  • elevator
  • fitness equipment
  • free parking
  • frontdesk 24 hour
  • housekeeping
  • internet
  • kids pool
  • laundry
  • outdoor space
  • pool
  • restaurant
  • room service
  • soundproof room
  • spa
  • tv
Property amenities
Food and Drink
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • 6 restaurants and 1 coffee shop/cafe
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limo/town car service
  • Wheelchair-accessible parking available
Things to do
  • Art gallery
  • Children's pool
  • Fitness center
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Winery release events
  • Yoga classes
Family Friendly
  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
Conveniences
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
Guest Services
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services
Business Services
  • Business center
  • Conference center (10290 square feet of space)
  • Meeting rooms - 16
Outdoor
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
Language Spoken
  • English
  • French
Accessibility
  • Elevator
  • Grab bar near toilet
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
More
  • Couples dining
  • Romance packages available
Room amenities
Bedroom
  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
Bathroom
  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
Entertainment
  • Pay movies
  • Premium channels
  • Satellite channels
  • 32-inch Smart TV
Food and Drink
  • Free bottled water
  • Minibar
More
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
Policies
Check-in
  • Check-in start time: noon; Check-in end time: 6:00 PM
  • Express check-in available
  • Late check-in subject to availability
Check-out
  • Check-out before 10 AM
Pets
  • Pets not allowed
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Property Registration Number 61491
  • Property Registration Number 61491
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • American Express
  • JCB International
  • Mastercard
  • Visa
Important Information
Optional extras
  • Airport shuttle fee: UGX 242750 per person (one-way)Rollaway bed fee: UGX 150.0 per day
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Property Registration Number 61491
  • Property Registration Number 61491
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • Guests under 18 years old are not allowed in the health club
  • Guests under 18 years old are not allowed in the spa
  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
 

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