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The Pollux

Updated on Jul 20, 2026

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The Pollux

Hotels.com logo Lowest Price $314.48 Get Booking Details

Map image for Bahnhofstrasse 28 Switzerland, UN
Located in: Switzerland, UN
This smoke-free hotel features 3 restaurants, a full-service spa, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
The Pollux offers 35 accommodations with minibars and safes. A pillow menu is available. 80-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located in Zermatt City Centre, a neighborhood in Zermatt, The Pollux is in a shopping district and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Zermatt-Furi Gondola and Matterhorn Museum are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and ice skating.
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Popular amenities
  • arcade
  • bar
  • breakfast included
  • business services
  • elevator
  • fitness equipment
  • frontdesk 24 hour
  • heater
  • housekeeping
  • internet
  • laundry
  • no smoking
  • outdoor space
  • restaurant
  • spa
  • tv
Property amenities
Food and Drink
  • 1 bar
  • 3 restaurants
  • Coffee/tea in common area(s)
  • Free buffet breakfast available daily 7:30 AM–10:30 AM
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Parking
  • Offsite parking within 9 mi (CHF 20 per day)
  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
Things to do
  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room
Family Friendly
  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
Conveniences
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
Guest Services
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
Business Services
  • Business center
  • Meeting room
Outdoor
  • Garden
  • Terrace
Language Spoken
  • English
  • French
  • German
  • Italian
  • Spanish
Accessibility
  • Elevator
  • Hardwood flooring in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
Activities Nearby
  • Cross-country skiing
  • Downhill skiing
  • Golf lessons
  • Golfing
  • Hiking/biking trails
  • Ice skating
  • Mountain biking
  • Rock climbing
  • Ski area
  • Ski equipment rentals
  • Ski lifts
  • Ski runs
  • Skiing
  • Skiing lessons
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Wildlife and game viewing
More
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby
Room amenities
Bedroom
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
Bathroom
  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
Entertainment
  • Cable/satellite channels
  • 80-cm flat-screen TV
Food and Drink
  • Coffee/tea maker
  • Minibar
More
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Local maps
  • Phone
  • Safe
  • Slippers
Policies
Check-in
  • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
Check-out
  • Check-out before noon
Pets
  • No pets or service animals allowed
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • American Express
  • JCB International
  • Mastercard
  • Visa
Important Information
Fees
  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
  • We have included all charges provided to us by the property.
Optional extras
  • Nearby parking fee: CHF 20 per day (49213 ft away)Rollaway bed fee: CHF 45 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • No pets and no service animals are allowed at this property
  • Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
 

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