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Phoenix

Updated on Jul 20, 2026

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Phoenix

Hotels.com logo Lowest Price $223.09 Get Booking Details

Map image for Untere Wiestistrasse 11 Switzerland, UN
Located in: Switzerland, UN
A fitness center, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, express check-out, tour/ticket assistance, and a lobby fireplace are onsite.
Phoenix offers 27 accommodations with espresso makers and safes. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located in Zermatt, Phoenix is in a rural area and on a river. Zermatt-Furi Gondola is a notable landmark, and some of the area's activities can be experienced at Zermatt-Matterhorn Ski Paradise and Sunnegga Ski Resort. Matterhorn Glacier Ride and Klein Matterhorn Cable Car are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing.
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Popular amenities
  • bar
  • breakfast included
  • business services
  • elevator
  • fitness equipment
  • heater
  • housekeeping
  • internet
  • no smoking
  • soundproof room
  • tv
Property amenities
Food and Drink
  • 1 bar
  • Free buffet breakfast available daily 7:30 AM–10:00 AM
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Parking
  • No onsite parking available
  • Roundtrip train station shuttle (surcharge) from 8:30 AM - 5:30 PM
  • Train station shuttle on request
Things to do
  • Bicycle tour information
  • Bike parking
  • Bike storage
  • Fitness center
  • Helicopter/airplane tours
  • Ropes course
Family Friendly
  • Soundproofed rooms
Conveniences
  • Banquet hall
  • Elevator
Guest Services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance
Business Services
  • Meeting room
Language Spoken
  • Dutch
  • English
  • French
  • German
Accessibility
  • Elevator
Activities Nearby
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Fishing
  • Hiking/biking trails
  • Mountain biking
  • Mountain climbing
  • Parasailing
  • Rock climbing
  • Ski area
  • Ski equipment rentals
  • Ski lifts
  • Ski runs
  • Skiing
  • Skiing lessons
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Swimming
  • Ziplining
More
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby
Room amenities
Bedroom
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
Bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
Entertainment
  • Cable channels
  • 40-inch flat-screen TV
Food and Drink
  • Espresso maker
More
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only
Policies
Check-in
  • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
  • Minimum check-in age: 18
Check-out
  • Check-out before 11:00 AM
  • Contactless check-out available
  • Express check-out available
Pets
  • 2 total pets
  • Food and water bowls are available
  • Pets allowed for an extra charge of CHF 20 per pet, per day
  • Welcoming dogs and cats only
Special check-in instructions
  • Cashless transactions are available
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property payment types
  • Mastercard
  • Visa
Important Information
Fees
  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
  • We have included all charges provided to us by the property.
Optional extras
  • Pet fee: CHF 20 per pet, per dayRollaway bed fee: CHF 100 per day
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Cashless transactions are available
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
We should mention
  • A car is not required for transportation to and from this property
  • Only registered guests are allowed in the guestrooms
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
 

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