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Hotel ZERMAMA Zermatt

Updated on Jul 20, 2026

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Hotel ZERMAMA Zermatt

Hotels.com logo Lowest Price $439.78 Get Booking Details

Map image for Matterstrasse 23 Switzerland, UN
Located in: Switzerland, UN
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
Hotel ZERMAMA Zermatt offers 29 accommodations with safes and slippers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Located in Zermatt, Hotel ZERMAMA Zermatt is in the city center and near a boardwalk/promenade. Zermatt-Furi Gondola is a notable landmark, and some of the area's activities can be experienced at Matterhorn Glacier Ride and Klein Matterhorn Cable Car. Matterhorn and Matterhorn Ski Paradise are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as ice skating and snowshoeing.
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Popular amenities
  • bar
  • breakfast available
  • elevator
  • heater
  • housekeeping
  • internet
  • laundry
  • no smoking
  • outdoor space
  • restaurant
  • room service
Property amenities
Food and Drink
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: CHF 15-30 per person
  • Room service available
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Parking
  • No onsite parking available
  • Ski shuttle nearby
  • Train station pick-up shuttle (surcharge)
Things to do
  • Archery
  • Art gallery
  • Designer stores
Family Friendly
  • Laundry facilities
  • Snack bar/deli
Conveniences
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available
Guest Services
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
Outdoor
  • Terrace
Language Spoken
  • Dutch
  • English
  • French
  • German
  • Portuguese
Accessibility
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
Activities Nearby
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Golfing
  • Hiking/biking trails
  • Horse riding
  • Ice skating
  • Mountain biking
  • Ski area
  • Ski equipment rentals
  • Ski lifts
  • Ski runs
  • Skiing
  • Skiing lessons
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Wildlife and game viewing
More
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby
Room amenities
Bedroom
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
Bathroom
  • Hair dryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels
Food and Drink
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar
More
  • Guidebooks/recommendations
  • Heated floors
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
Policies
Check-in
  • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
Check-out
  • A late check-out fee will be charged
  • Check-out before 11 AM
  • Late check-out subject to availability
Pets
  • Food and water bowls are available
  • Pets allowed for an extra charge of CHF 15 per pet, per day
  • Service animals are welcome, and are exempt from fees
Special check-in instructions
  • Cashless transactions are available
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • American Express
  • Mastercard
  • Visa
Important Information
Fees
  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
  • We have included all charges provided to us by the property.
Optional extras
  • Fee for cooked-to-order breakfast: approximately CHF 15 to 30 per personPet fee: CHF 15 per pet, per dayService animals are exempt from feesLate check-out is available for a fee (subject to availability)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Cashless transactions are available
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
 

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