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How Web Server Monitoring can Protect from Server Downtime

Internet Monitoring Software

Updated on Aug 18, 2015

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In the world of online business, server downtime is an unavoidable evil. Such downtime can wreak havoc on

your online business, creating untold amounts of stress as you and your team scramble to do what you can to

get the server back up and running as quickly as possible or, if you have no control over the downtime, you

jump through hoops of fire to do what you can to mitigate the damage that the downtime is causing. If you

think server downtime can be avoided, there are some things you need to take into consideration. While you

can’t completely avoid server downtime, you can take measures to protect your business from the damage that

extended downtime can create.



You Can’t Avoid Downtime Completely
If you think you have safeguarded your server as if it holds the launch codes for nuclear bombs and that

downtime isn’t something you need to worry about, there are some things you need to understand. More than

70 percent of businesses have had some form of server downtime in the past 5 years. That downtime didn’t

happen because those businesses were careless (although that may be the case for a few). In most cases it

happens because downtime is often an unavoidable circumstance.



Almost everyone can agree that you cannot guarantee the constant availability of your server’s power

station. Furthermore, you definitely can’t control Mother Nature. If a disaster happens and your server’s

power station goes out, your server is going to go down with it. In fact, approximately 40 percent of

server service interruptions are caused by power station failures.



Next in the line of causes of server downtime issues are hardware failures. Approximately 25 percent of

server downtime can be attributed to hardware failures. You can have the best hardware money can buy and

you may maintain it as if your business’s life depends on it (as it does), but that doesn’t mean that you

will not experience a mechanical failure at some point in time. When hardware fails, and it will, your

server will go down for the count until the problem has been corrected.



Another big chunk of server downtime is caused by software failures. In fact, 13 percent of server downtime

is caused by a software failure. Perhaps an update was misconfigured or a severe bug found its way into

your software. Whatever the case may be, all that software that your server is running makes it vulnerable

to downtime issues.



But Wait, You Have an Up-time Guarantee!
You may think that all of the above is probably true for other businesses, but not yours. After all, your

server provider offers you an up-time guarantee of 99.5 percent, right? That may sound good to you on the

surface, but when you do the math, that means your server can be expected to go down for more than 40 hours

a year. Unless your business can stand to lose 40 hours a year in profits, then that guarantee really

doesn’t help you much. You need to take matters into your own hands when it comes to protecting the up-time

of your server.



Putting Server Monitoring to Work For Your Business
While you can’t completely prevent server downtime, you can minimize it and mitigate the damage such

downtime can cause. By putting a quality server monitoring service to work for your business, you can be

notified of downtime the moment it happens. If your server goes down at 3 am, you’ll find out about it via

a phone call or text message rather than finding out five hours later when you check in at the office. That

is five hours of time that you will be spending getting your server back online or putting fail safes into

place rather than sleeping the hours away in ignorant bliss. After all, every minute of downtime equals

profits lost. By being notified of downtime the moment it happens, you can get to work faster to fix the

problem and minimize losses.



Furthermore, a server monitoring service can alert you of issues before downtime actually occurs. Sometimes

there are telltale signs that a server is going to go down. If your server monitoring service notifies you

of performance issues that may be indicative that downtime is on the horizon, you can do whatever is

necessary to get the server functioning properly again and avoid that bout of impending downtime from

happening.



While server downtime may not be completely avoidable, a server monitoring service can help you minimize

the amount of downtime you experience and can help you minimize the damage any downtime may cause by

providing you with prompt notifications and putting time on your side.



Alertra is a leading provider of website monitoring and alerting services. We monitor the availability and performance of Internet-connected devices. As part of Alertra website monitoring service, we provide timely alert notifications and access to detailed reporting. We offer monitoring service to all sizes of businesses right from small businesses to Fortune 500 companies.
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