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Mandarin Oriental Ritz, Madrid

Updated on Jul 20, 2026

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Mandarin Oriental Ritz, Madrid

Hotels.com logo Lowest Price $704.16 Get Booking Details

Map image for Plaza de la Lealtad 5 Spain, UN
Located in: Spain, UN
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Mandarin Oriental Ritz, Madrid offers 153 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. A pillow menu is available. This Madrid hotel provides complimentary wired Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located in Jerónimos, a neighborhood in Madrid, Mandarin Oriental Ritz, Madrid is near a metro station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena.
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Popular amenities
  • ac
  • babysitting
  • bar
  • breakfast available
  • business services
  • elevator
  • fitness equipment
  • free parking
  • frontdesk 24 hour
  • housekeeping
  • internet
  • laundry
  • outdoor space
  • parking available
  • pets
  • pool
  • restaurant
  • room service
  • soundproof room
  • spa
Property amenities
Food and Drink
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)
  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 62 for adults and EUR 35 for children
Internet
  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour roundtrip train station shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free valet parking on site
  • Limo/town car service
  • Train station shuttle on request
  • Uncovered self parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available
Things to do
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Steam room
Family Friendly
  • Babysitting (surcharge)
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
Conveniences
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
Guest Services
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services
Business Services
  • Meeting rooms - 3
Outdoor
  • Garden
  • Terrace
Language Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish
Accessibility
  • Accessible airport shuttle
  • Area rugs in room
  • Braille signage
  • Elevator
  • Hardwood flooring in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
More
  • Designated smoking areas
Room amenities
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
Bathroom
  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels
Food and Drink
  • Espresso maker
  • Free bottled water
  • Minibar
More
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
Policies
Check-in
  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in available
  • Minimum check-in age: 18
Check-out
  • Check-out before noon
  • Contactless check-out available
  • Express check-out available
Pets
  • 1 total (up to 22 lbs per pet)
  • Food and water bowls and pet-sitting services are available
  • Pets allowed for an extra charge of EUR 110 per pet, per stay
  • Pets cannot be left unattended
  • Restrictions apply; for more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees
  • Welcoming dogs only
Special check-in instructions
  • Cashless transactions are available
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa
Important Information
Optional extras
  • Fee for full breakfast: approximately EUR 62 for adults and EUR 35 for childrenAirport shuttle fee: EUR 215 per vehicle (one-way, maximum occupancy 6)Uncovered self parking fee: EUR 30 per dayPet fee: EUR 110 per pet, per stayService animals are exempt from feesRollaway bed fee: EUR 132.0 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Cashless transactions are available
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • A car is not required for transportation to and from this property
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
  • Only registered guests are allowed in the guestrooms
  • Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
 

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