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citizenM San Francisco Union Square

Updated on Jul 20, 2026

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citizenM San Francisco Union Square

Hotels.com logo Lowest Price $195.37 Get Booking Details

Map image for 72 Ellis Street SAN FRANCISCO, CA
Located in: SAN FRANCISCO, CA
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
CitizenM San Francisco Union Square offers 195 accommodations with iPads and safes. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided on request.


Recreational amenities at the hotel include a 24-hour fitness center.
Located in Union Square neighborhood, citizenM San Francisco Union Square is connected to a rail/subway station. Palace Hotel and Ferry Building are notable landmarks, and the area's natural beauty can be seen at San Francisco Bay and Presidio of San Francisco. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center.
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Popular amenities
  • ac
  • breakfast available
  • business services
  • elevator
  • fitness equipment
  • frontdesk 24 hour
  • internet
  • no smoking
  • restaurant
  • tv
Property amenities
Food and Drink
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 22.50 per person
  • Coffee/tea in common area(s)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking
  • No onsite parking available
Things to do
  • 24-hour fitness center
Family Friendly
  • Refrigerator
Conveniences
  • Elevator
  • Front-desk safe
  • Water dispenser
Guest Services
  • 24-hour front desk
  • Housekeeping (on request)
  • Multilingual staff
Business Services
  • 24-hour business center
  • Coworking space
Language Spoken
  • English
Accessibility
  • Elevator
  • Elevator door width (inches): 42
  • Grab bar in shower
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Shower grab bar height (inches): 33
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible restaurant
Activities Nearby
  • Health/beauty spa
  • Outlet shopping
More
  • At least 80% lighting from LEDs
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
Room amenities
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
Bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels
Entertainment
  • iPad
  • Cable channels
  • LED TV
Food and Drink
  • Refrigerator
More
  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only
Policies
Check-in
  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in available
  • Minimum check-in age: 18
Check-out
  • Check-out before 11:00 AM
  • Contactless check-out available
  • Express check-out available
  • Late check-out fee: USD 69
  • Late check-out subject to availability
Pets
  • Pets not allowed (service animals are welcome, and are exempt from fees)
Special check-in instructions
  • Cashless transactions are available
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property payment types
  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa
Important Information
Optional extras
  • Fee for buffet breakfast: approximately USD 22.50 per personLate check-out fee: USD 69 (subject to availability)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Cashless transactions are available
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
We should mention
  • A car is not required for transportation to and from this property
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
 

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