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Lake Kivu Serena Hotel

Updated on Jul 20, 2026

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Lake Kivu Serena Hotel

Hotels.com logo Lowest Price $251.33 Get Booking Details

Map image for Gisenyi Rwanda Rwanda, UN
Located in: Rwanda, UN
Spend the day relaxing on the beach or pampering yourself at Lake Kivu Serena Hotel's full-service spa.
Lake Kivu Serena Hotel offers 30 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with premium satellite channels.

Bathrooms include bathtubs or showers and hair dryers. This Gisenyi hotel provides complimentary wireless Internet access.


Recreational amenities at the hotel include an outdoor pool and a fitness center.
Located in Gisenyi, Lake Kivu Serena Hotel is on the beach. The area's natural beauty can be seen at Kivu Lake and Gisenyi Beach.
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Popular amenities
  • ac
  • babysitting
  • bar
  • business services
  • crib
  • fitness equipment
  • free parking
  • frontdesk 24 hour
  • internet
  • laundry
  • outdoor space
  • pool
  • restaurant
  • room service
  • spa
  • tv
Property amenities
Food and Drink
  • 1 poolside bar and 1 bar
  • 1 restaurant
  • 24-hour room service
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free self parking on site
Things to do
  • Fitness center
  • Full-service spa
  • Outdoor pool
Family Friendly
  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
Conveniences
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
Guest Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Business Services
  • 24-hour business center
  • Conference space
  • Meeting rooms
Outdoor
  • Beachfront location
  • Garden
  • Terrace
Language Spoken
  • English
  • French
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)
More
  • Designated smoking areas
Room amenities
Bedroom
  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
Bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels
Entertainment
  • Flat-screen TV
  • Premium channels
  • Satellite channels
Food and Drink
  • Free bottled water
More
  • Phone
  • Safe
Policies
Check-in
  • Check-in start time: 3 PM; Check-in end time: midnight
  • Minimum check-in age: 18
Check-out
  • Check-out before noon
  • Express check-out available
Pets
  • No pets or service animals allowed
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Property Registration Number A505/06
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • American Express
  • JCB International
  • Mastercard
  • Visa
Important Information
Optional extras
  • Airport shuttle fee: USD 120 per person (one-way)Airport shuttle fee per child: USD 60 (from 4 to 12 years old)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Property Registration Number A505/06
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • No pets and no service animals are allowed at this property
  • This property does not have elevators
 

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