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US UN International County Rwanda Hotels

Kigali Serena Hotel

Updated on Jul 20, 2026

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Kigali Serena Hotel

Hotels.com logo Lowest Price $142.72 Get Booking Details

Map image for KN 3 Avenue, Kigali, Rwanda Rwanda, UN
Located in: Rwanda, UN
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is not available.
Kigali Serena Hotel offers 148 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Kigali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Located in Kigali, Kigali Serena Hotel is connected to a shopping center. Ntarama Church and Presidential Palace Museum are local landmarks, and the area's natural beauty can be seen at Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village. Niyo Arts Center and Inema Art Center are also worth visiting.
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Popular amenities
  • ac
  • babysitting
  • bar
  • business services
  • elevator
  • fitness equipment
  • free parking
  • frontdesk 24 hour
  • housekeeping
  • internet
  • kids pool
  • laundry
  • no smoking
  • outdoor space
  • pool
  • restaurant
  • room service
  • soundproof room
  • spa
  • tv
Property amenities
Food and Drink
  • 1 poolside bar and 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free self parking on site
  • Limo/town car service
  • Wheelchair-accessible parking available
Things to do
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room
Family Friendly
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
Conveniences
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
Guest Services
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services
Business Services
  • 24-hour business center
  • Meeting rooms
Outdoor
  • Garden
  • Terrace
Language Spoken
  • English
  • French
  • Swahili
Accessibility
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
More
  • Smoke-free property
Room amenities
Bedroom
  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
Bathroom
  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
Entertainment
  • Satellite channels
  • 42-inch TV
Food and Drink
  • Electric kettle
  • Minibar
More
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
Policies
Check-in
  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in available
  • Minimum check-in age: 18
Check-out
  • Check-out before 11 AM
  • Express check-out available
Pets
  • No pets or service animals allowed
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Property Registration Number A505/06
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • American Express
  • Diners Club
  • Mastercard
  • Visa
Important Information
Optional extras
  • Airport shuttle fee: RWF 35 per person (one-way)Airport shuttle fee per child: RWF 18 (one-way), (from 4 to 12 years old) Rollaway bed fee: RWF 150.0 per day
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Property Registration Number A505/06
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • No pets and no service animals are allowed at this property
  • Only registered guests are allowed in the guestrooms
  • Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
 

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