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MDM Benefits

Database Management Software

Updated on Oct 7, 2014

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MDM Benefits



Data Fragmentation

Problem: Master data is fragmented across multiple systems vertically & horizontally.

MDM unifies data from multiple systems to build whole records and data sets using match & merge.


Data Duplication

Problem: Same master data attributes exist in multiple systems, leading to data divergence (for example: DOB in System A is 6/1/80, DOB in System B is 1/6/80.)

MDM picks the “best” value, based on trust scores.


Data Quality

Problem: As with all data, master data quality deteriorates over time.
MDM pre-cleanses and standardizes data (e.g., gender.)


Single Source of Truth

Problem: Multiple systems have “slices of truth” with inconsistent data quality and standardization.

MDM unifies data to present a “single source of truth” for consumption by users and systems.


Bridging the Gap

Problem: “Vertical” systems don’t bridge well across Members, Providers, Products, Customers, Employees, etc.

MDM provides visibility across multiple data domains (e.g., providers that are also members.)


Standardized Data Services

Deliver consistent information to members and providers across channels.

Decouple and insulate downstream systems from changes to upstream systems.


Retire Obsolete Components from Infrastructure

Reduce the cost of maintenance.

Reduce data inconsistencies across systems and improve business and IT operational efficiencies.

Increase agility with faster time to implement new business functionality.


Enable Portals and Self-service Administration

Implement necessary work-flows to authorize changes.

Improve operational efficiency, customer satisfaction and regulatory compliance.


Enable Reporting and Analytics

Unified view of providers and members across all plans, lines of business and market segments.


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