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DoubleTree by Hilton San Juan

Updated on Dec 1, 2024

Located in: Puerto Rico, UN
Art Deco hotel connected to a shopping center in Santurce with 3 restaurants
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and 2 coffee shops/cafes.
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

This San Juan hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


A 24-hour health club and complimentary bicycles are featured at the hotel. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located near the beach, DoubleTree by Hilton San Juan is in Santurce neighborhood and is connected to a shopping center. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Traveling with kids? Consider Museo del Mar, or check out an event or a game at Jose Miguel Agrelot Coliseum. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and ecotours.
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Popular amenities
  • ac
  • babysitting
  • bar
  • breakfast available
  • business services
  • crib
  • elevator
  • fitness equipment
  • frontdesk 24 hour
  • grocery
  • hot tub
  • housekeeping
  • internet
  • kids pool
  • laundry
  • microwave
  • outdoor space
  • parking available
  • pool
  • restaurant
  • room service
  • soundproof room
  • spa
  • toys
  • tv
Property amenities
Food and Drink
  • 2 bars/lounges
  • 3 restaurants and 2 coffee shops
  • Coffee/tea in common area(s)
  • Free reception (select days)
  • Full breakfast available for a fee daily 6 AM–11 AM: USD 3.00-22.00 per person
  • Room service available
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 50+ Mbps
Parking
  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available
Things to do
  • 24-hour fitness center
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Table tennis
Family Friendly
  • Children's games
  • Children's pool
  • Children's toys
  • Free cribs/infant beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
Conveniences
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine
Guest Services
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services
Business Services
  • 24-hour business center
  • Computer station
  • Conference center (7000 square feet of space)
  • Meeting rooms - 5
Outdoor
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
Language Spoken
  • English
  • French
  • Spanish
Accessibility
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 36
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site
Activities Nearby
  • Beach access
  • Casino
  • Ecotours
  • Golfing
  • Health/beauty spa
  • Hiking/biking trails
  • Kayaking
  • Outlet shopping
  • Parasailing
  • Sailing
  • Scooter/moped rentals
  • Scuba diving
  • Segway rentals/tours
  • Skydiving
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Ziplining
More
  • Beach towels
  • Designated smoking areas
  • Romance packages available
  • TV in lobby
Room amenities
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
Bathroom
  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels
Entertainment
  • Flat-screen TV
  • Pay movies
  • Premium channels
Food and Drink
  • Free bottled water
  • Microwave
  • Refrigerator
More
  • Free local calls
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Soundproofing
Policies
Check-in
  • Check-in start time: 4 PM; Check-in end time: midnight
  • Contactless check-in available
  • Minimum check-in age: 21
Check-out
  • Check-out before 11 AM
  • Contactless check-out available
  • Express check-out available
Pets
  • Pets not allowed (service animals are welcome, and are exempt from fees)
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property payment types
  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa
Important Information
Fees
  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • Resort fee: USD 49.05 per accommodation, per night
  • The resort fee includes:Additional inclusionsBeach loungersBeach towelsBusiness center/computer accessIn-room bottled waterPool access
  • We have included all charges provided to us by the property.
Optional extras
  • Fee for full breakfast: approximately USD 3.00 to 22.00 per personSelf parking fee: USD 25 per day (in/out privileges)Valet parking fee: USD 30 per day
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
  • 24-hour pool access
  • Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
 

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