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Hotel Crystal Mountain

Updated on Jul 20, 2026

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Hotel Crystal Mountain

Hotels.com logo Lowest Price $204.33 Get Booking Details

Map image for 43-460 Wisla, ul. Bukowa 19a Poland, UN
Located in: Poland, UN
Along with 2 restaurants, this hotel has 3 indoor pools and a full-service spa. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
Hotel Crystal Mountain offers 491 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 50-inch flat-screen televisions come with digital channels.

Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located in Wisla, Hotel Crystal Mountain is in the mountains. Sports Trophy Gallery of Adam Malysz and Museum of Magic Realism Ochorowiczowka are cultural highlights, and some of the area's attractions include Leśny Park Niespodzianek and Centrum Kultury i Sztuki "Dwór Kossaków". Consider Amphitheater Stanislaw Hadyna for a night out or Centrum Kultury "Nasz Dom" if you're traveling with kids. Spend some time exploring the area's activities, including skiing.
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Popular amenities
  • ac
  • balcony
  • bar
  • breakfast included
  • business services
  • children club
  • elevator
  • fitness equipment
  • frontdesk 24 hour
  • housekeeping
  • internet
  • kids pool
  • laundry
  • outdoor space
  • parking available
  • pool
  • restaurant
  • soundproof room
  • spa
  • waterslide
Property amenities
Food and Drink
  • 1 poolside bar and 1 bar
  • 2 restaurants
  • Free buffet breakfast available daily 7:00 AM–10:30 AM
Internet
  • Available in some public areas: Free WiFi
Parking
  • Covered self parking on site (PLN 70 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
Things to do
  • 3 indoor pools
  • Children's pool
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Sauna
  • Seasonal outdoor pool
  • Steam room
Family Friendly
  • 3 indoor pools
  • Baby bath
  • Changing table
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Waterslide
Conveniences
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Vending machine
Guest Services
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Wedding services
Business Services
  • Meeting rooms
Outdoor
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
Language Spoken
  • English
  • Polish
Accessibility
  • 7 on-site accessible parking spaces
  • Elevator
  • Elevator door width (inches): 35
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
Activities Nearby
  • Bicycle rentals
  • Ski area
  • Ski lifts
  • Skiing
More
  • Designated smoking areas (fines apply)
Room amenities
Bedroom
  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
Bathroom
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
Entertainment
  • Digital channels
  • 50-inch flat-screen TV
Food and Drink
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service
More
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
Policies
Check-in
  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
Check-out
  • Check-out before 11:00 AM
Pets
  • Food and water bowls are available
  • Pets allowed for an extra charge of PLN 100 per pet, per night
  • Pets cannot be left unattended
  • Service animals are welcome, and are exempt from fees
  • Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Up to 55 lbs per pet
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Safety features at this property include a fire extinguisher
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa
Important Information
Fees
  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A tax is imposed by the city: PLN 3.00 per person, per night
  • We have included all charges provided to us by the property.
Optional extras
  • Covered self parking fee: PLN 70 per nightPet fee: PLN 100 per pet, per nightService animals are exempt from feesCrib (infant bed) fee: PLN 50.0 per nightRollaway bed fee: PLN 250.0 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Safety features at this property include a fire extinguisher
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • Guests under 12 years old are not allowed in the spa
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
  • The seasonal pool will be open from June to September
 

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