iGaming AcademyLearning CentersUpdated on Aug 13, 2015 View more like this | Visit NEW YORK, NY | Contact iGaming Academy |
iGaming Academy
Hughes Hallet Street, Sliema Malta www.igacademy.com NEW YORK, NY 10001
The iGaming Academy's portfolio of ready-made e-Learning courses covers a range of disciplines central to the successful operation and regulatory compliance of an online gaming business.
These include courses on key compliance subjects such as responsible gaming, information security and ant-money laundering as well as introductions to the industry and specific areas of expertise.
All our courses have been developed to satisfy the regulatory and training requirements of online gaming operators and are applicable across most remote gaming jurisdictions.
Each course consists of a set of highly interactive and engaging modules bound by a strong storyline and realistic scenarios. These ensure staff gain an understanding of improper practices and what is involved to comply with local laws, regulations and company procedures. The subject matter is created by industry experts and is delivered in a concise, entertaining and informative format.
By accessing the material online, the user is able to take each course at a time and location that suits them, and can log out and in again to complete the course if the need arises.
Whether taken individually or as part of a wider training programme, the our e-Learning protfolio is an indispensable tool to ensure you and your business are performing well and complying with industry standards
Click on a course title to find out more:
Responsible Gambling
Anti-Money Laundering
Information Security
Payment Card Industry Data Security Standard
Introduction to iGaming
For customers looking for a personalised approach to training,we offer a bespoke course development service to provide the ultimate tailor-made e-learning package. Our team can assist you in creating a customised programme to fit your corporate learning objectives.
These include courses on key compliance subjects such as responsible gaming, information security and ant-money laundering as well as introductions to the industry and specific areas of expertise.
All our courses have been developed to satisfy the regulatory and training requirements of online gaming operators and are applicable across most remote gaming jurisdictions.
Each course consists of a set of highly interactive and engaging modules bound by a strong storyline and realistic scenarios. These ensure staff gain an understanding of improper practices and what is involved to comply with local laws, regulations and company procedures. The subject matter is created by industry experts and is delivered in a concise, entertaining and informative format.
By accessing the material online, the user is able to take each course at a time and location that suits them, and can log out and in again to complete the course if the need arises.
Whether taken individually or as part of a wider training programme, the our e-Learning protfolio is an indispensable tool to ensure you and your business are performing well and complying with industry standards
Click on a course title to find out more:
Responsible Gambling
Anti-Money Laundering
Information Security
Payment Card Industry Data Security Standard
Introduction to iGaming
For customers looking for a personalised approach to training,we offer a bespoke course development service to provide the ultimate tailor-made e-learning package. Our team can assist you in creating a customised programme to fit your corporate learning objectives.
Social responsibility is a top priority for all well regulated iGaming Operators and staff training on responsible gambling forms a central part of the safeguarding framework.
Ensure your company acts responsibly and meets its regulatory obligations by enrolling your employees on the iGaming Academy’s online Responsible Gambling course.
Designed to improve staff awareness of the warning signs behind problem gambling and provide employees with recommendations on how to respond, our engaging, practical and comprehensive presentation features virtual players who talk about their experience and pose situations where the user must provide advice.
The training is aimed at all staff in customer facing positions as well as those who deal with transactions and create marketing campaigns etc. but could be completed by any employee, at any level, of a gaming or gaming-related operation.
During this course, students will learn about:
Understanding problem gambling
Identifying problem gamblers
The consequences of problem gambling
Measures to put in place to prevent problem gambling
Advising players who are developing a tendency to gamble regularly.
The iGaming Academy’s Responsible Gambling course range complies with the regulatory frameworks of most jurisdictional bodies including the Malta Gaming Authority, the UK Gambling Commission and the New Jersey Division of Gaming Enforcement.
Ensure your company acts responsibly and meets its regulatory obligations by enrolling your employees on the iGaming Academy’s online Responsible Gambling course.
Designed to improve staff awareness of the warning signs behind problem gambling and provide employees with recommendations on how to respond, our engaging, practical and comprehensive presentation features virtual players who talk about their experience and pose situations where the user must provide advice.
The training is aimed at all staff in customer facing positions as well as those who deal with transactions and create marketing campaigns etc. but could be completed by any employee, at any level, of a gaming or gaming-related operation.
During this course, students will learn about:
Understanding problem gambling
Identifying problem gamblers
The consequences of problem gambling
Measures to put in place to prevent problem gambling
Advising players who are developing a tendency to gamble regularly.
The iGaming Academy’s Responsible Gambling course range complies with the regulatory frameworks of most jurisdictional bodies including the Malta Gaming Authority, the UK Gambling Commission and the New Jersey Division of Gaming Enforcement.
Anti-Money Laundering and Countering the Financing of Terrorism
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All online gaming jurisdictions require their licensees to train relevant staff in Anti-Money Laundering (AML) and Combatting the Funding of Terrorism (CFT) techniques as part of the terms of their licence.
Our AML/CFT training course has been specifically developed in an engaging, practical and comprehensive format to help you and your staff meet this regulatory training requirement.
In the first half of the course, students will learn all the essential facts about AML/CFT including what legislation is applicable and what their responsibilities are as employees. The second half of the course consists of exercises in which students can spot money laundering activities by working through realistic case scenarios.
On completing this course, students will:
Understand the basics of AML/CFT
Know AML/CFT legislation and how it applies to iGaming companies
Know the offences and penalties relating to AML/CFT
Appreciate the need for customer due diligence
Recognise the red flags for ML/FT and appreciate the importance of reporting suspicious activity
The iGaming Academy’s range of AML/CFT courses are in line with the regulatory frameworks of many jurisdictional bodies including the Malta Gaming Authority and UK Gambling Commission.
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All online gaming jurisdictions require their licensees to train relevant staff in Anti-Money Laundering (AML) and Combatting the Funding of Terrorism (CFT) techniques as part of the terms of their licence.
Our AML/CFT training course has been specifically developed in an engaging, practical and comprehensive format to help you and your staff meet this regulatory training requirement.
In the first half of the course, students will learn all the essential facts about AML/CFT including what legislation is applicable and what their responsibilities are as employees. The second half of the course consists of exercises in which students can spot money laundering activities by working through realistic case scenarios.
On completing this course, students will:
Understand the basics of AML/CFT
Know AML/CFT legislation and how it applies to iGaming companies
Know the offences and penalties relating to AML/CFT
Appreciate the need for customer due diligence
Recognise the red flags for ML/FT and appreciate the importance of reporting suspicious activity
The iGaming Academy’s range of AML/CFT courses are in line with the regulatory frameworks of many jurisdictional bodies including the Malta Gaming Authority and UK Gambling Commission.
Information Security
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Information security is a key topic for all businesses that handle large amounts of customer data and iGaming operators are obliged to train their employees on the subject as part of their licencing agreement.
Breaches in security can lead to heavy financial losses, reputational damage and/or potential fines for businesses and their stakeholders and the importance of topics such as data and system protection and correct email and internet usage and cannot be underplayed.
Our online course on information security has been designed to help improve information security in an organisation by encouraging employee awareness of the potential risks and increasing understanding of those policies and procedures that are in place to safeguard company and client data.
During this course, students will learn about:
Company data security
Use of systems security
Appropriate use of email and internet
Access control to offices and IT systems
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Information security is a key topic for all businesses that handle large amounts of customer data and iGaming operators are obliged to train their employees on the subject as part of their licencing agreement.
Breaches in security can lead to heavy financial losses, reputational damage and/or potential fines for businesses and their stakeholders and the importance of topics such as data and system protection and correct email and internet usage and cannot be underplayed.
Our online course on information security has been designed to help improve information security in an organisation by encouraging employee awareness of the potential risks and increasing understanding of those policies and procedures that are in place to safeguard company and client data.
During this course, students will learn about:
Company data security
Use of systems security
Appropriate use of email and internet
Access control to offices and IT systems
Introduction to iGaming
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The iGaming Academy’s Introduction to iGaming is an all-encompassing course that provides a broad overview of the industry including its main features, issues and trends.
Its subject matter enables iGaming businesses to provide new employees with an introduction to the industry in a clear and concise manner, and is also ideal for individuals looking to increase their chances of finding a new role in iGaming.
During this course, students will learn about:
The history of iGaming
iGaming products
Games of chance vs games of skill
An introduction to Poker
An introduction to Bingo
Job areas within the industry
An introduction to Fraud Prevention
Bonus structures
An introduction to Responsible Gaming
iGaming myths and misconceptions
Each student is provided with their own login instructions and receives automated email notifications when deadlines are approaching. At the end of each course, the student is also provided with a certificate as proof of its completion.
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The iGaming Academy’s Introduction to iGaming is an all-encompassing course that provides a broad overview of the industry including its main features, issues and trends.
Its subject matter enables iGaming businesses to provide new employees with an introduction to the industry in a clear and concise manner, and is also ideal for individuals looking to increase their chances of finding a new role in iGaming.
During this course, students will learn about:
The history of iGaming
iGaming products
Games of chance vs games of skill
An introduction to Poker
An introduction to Bingo
Job areas within the industry
An introduction to Fraud Prevention
Bonus structures
An introduction to Responsible Gaming
iGaming myths and misconceptions
Each student is provided with their own login instructions and receives automated email notifications when deadlines are approaching. At the end of each course, the student is also provided with a certificate as proof of its completion.
iGaming Academy Portal
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The iGaming Academy Portal is a multi-lingual, fully customisable and robust learning management system that is fully compliant with e-learning standards (SCORM and AICC).
It has been built to deliver mandatory training in corporate environments and provides a range of cutting-edge features including:
Administration, communication, certification and auditing functionality,
Comprehensive management information (MI) reports and diagnostic assessments
Added functionality including automatic chase-up emails and management alerts
Able to deliver material from third parties as well as the iGaming Academy
Integration with clients’ HR system to synchronise user progress
Accessable via a single sign-on from client’s intranet or via a public site log-in emailed to the users
By offering our services via a Software-as-a-Service (SaaS) delivery model, we provide a solution that is quick to put in place and easy to adapt to changing client circumstances.
On client signing, our support team takes care of the whole integration process from start to finish. This keeps any administration burden on the client to an absolute minimum.
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The iGaming Academy Portal is a multi-lingual, fully customisable and robust learning management system that is fully compliant with e-learning standards (SCORM and AICC).
It has been built to deliver mandatory training in corporate environments and provides a range of cutting-edge features including:
Administration, communication, certification and auditing functionality,
Comprehensive management information (MI) reports and diagnostic assessments
Added functionality including automatic chase-up emails and management alerts
Able to deliver material from third parties as well as the iGaming Academy
Integration with clients’ HR system to synchronise user progress
Accessable via a single sign-on from client’s intranet or via a public site log-in emailed to the users
By offering our services via a Software-as-a-Service (SaaS) delivery model, we provide a solution that is quick to put in place and easy to adapt to changing client circumstances.
On client signing, our support team takes care of the whole integration process from start to finish. This keeps any administration burden on the client to an absolute minimum.
Face-to-Face Learning
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Our face-to-face learning portfolio has been developed to suit a range of training requirements and can be taken by all levels seniority from customer service operators through to senior executives.
Each course has been constructed by an experienced trainer and uses case studies and role playing exercises to ensure theory is connectied to real-life situations and applications.
All of our courses are held according to a regular schedule throughout the year from our training centre in Malta . Alternatively, our trainers can hold on-site sessions at an international location of your choice, either on a one off basis or as part of a complete programme.
In addition to our ready made courses, we also offer a bespoke solution covering a wide range of skill-sets that can be designed to give participants the ultimate tailor-made training package. Our team can assist you in creating in a customised programme to fit your personal or corporate learning objectives.
Our portfolio covers topics such as:
Introduction to iGaming
Responsible Gambling
Introduction to Sportsbook
Combating Fraud for Beginners
Combating Fraud - Advanced Training
Anti-Money Laundering
Social Media Marketing
Affiliate Marketing
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Our face-to-face learning portfolio has been developed to suit a range of training requirements and can be taken by all levels seniority from customer service operators through to senior executives.
Each course has been constructed by an experienced trainer and uses case studies and role playing exercises to ensure theory is connectied to real-life situations and applications.
All of our courses are held according to a regular schedule throughout the year from our training centre in Malta . Alternatively, our trainers can hold on-site sessions at an international location of your choice, either on a one off basis or as part of a complete programme.
In addition to our ready made courses, we also offer a bespoke solution covering a wide range of skill-sets that can be designed to give participants the ultimate tailor-made training package. Our team can assist you in creating in a customised programme to fit your personal or corporate learning objectives.
Our portfolio covers topics such as:
Introduction to iGaming
Responsible Gambling
Introduction to Sportsbook
Combating Fraud for Beginners
Combating Fraud - Advanced Training
Anti-Money Laundering
Social Media Marketing
Affiliate Marketing
Anti-Fraud & Payments Handling
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Online fraud is a constant threat to companies involved in high-transactional industries and the Fraud and Collusion department sits right at the centre of any iGaming Operator’s organisational structure.
Click here to book your place
The iGaming Academy’s Combating Fraud and Payments Handling course teaches participants all about the main functions of a Fraud and Collusion department and introduces the techniques used to identify and prevent financial crime.
During the two-session course, you will explore the fundamentals of fraud auditing and identification, payment types & methods, common fraud techniques, means of detection and prevention methods.
Subjects covered include:
What is online fraud?
The fraudulent criminal mind
How stolen data is acquired
Fraud & the gaming industry
Common fraud practice within the gaming industry
Money laundering black market funds (video) + Discussion
Identifying the Fraudster patterns
Defending the gaming industry from fraudsters
Payment types
Payment method risks
Regulated vs non regulated payment providers
Transactions and ease of use.
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Online fraud is a constant threat to companies involved in high-transactional industries and the Fraud and Collusion department sits right at the centre of any iGaming Operator’s organisational structure.
Click here to book your place
The iGaming Academy’s Combating Fraud and Payments Handling course teaches participants all about the main functions of a Fraud and Collusion department and introduces the techniques used to identify and prevent financial crime.
During the two-session course, you will explore the fundamentals of fraud auditing and identification, payment types & methods, common fraud techniques, means of detection and prevention methods.
Subjects covered include:
What is online fraud?
The fraudulent criminal mind
How stolen data is acquired
Fraud & the gaming industry
Common fraud practice within the gaming industry
Money laundering black market funds (video) + Discussion
Identifying the Fraudster patterns
Defending the gaming industry from fraudsters
Payment types
Payment method risks
Regulated vs non regulated payment providers
Transactions and ease of use.
Anti-Money Laundering
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All online gaming jurisdictions require their licensees to train relevant staff in Anti-Money Laundering (AML) and Combatting the Funding of Terrorism (CFT) techniques as part of the terms of their licence.
The training session will provide students with an overview of the main and the subsidiary legislation concerning Anti Money Laundering. It will describe the company roles where the legislation is applicable and before focusing on the role of the Money Laundering Reporting Officer.
Subjects covered include:
Remote Gaming Regulations concerning AML and the management of client funds
“Know Your Customer” data collection/record keeping and relevant technological solutions.
AML in a global, EU & local context
Identifying opportunities to launder money in iGaming
National and EU regulations relating to AML
Reconcile Data Protection with AML requirements
AML warning signs and profiling
Facebook Twitter Linkedin
All online gaming jurisdictions require their licensees to train relevant staff in Anti-Money Laundering (AML) and Combatting the Funding of Terrorism (CFT) techniques as part of the terms of their licence.
The training session will provide students with an overview of the main and the subsidiary legislation concerning Anti Money Laundering. It will describe the company roles where the legislation is applicable and before focusing on the role of the Money Laundering Reporting Officer.
Subjects covered include:
Remote Gaming Regulations concerning AML and the management of client funds
“Know Your Customer” data collection/record keeping and relevant technological solutions.
AML in a global, EU & local context
Identifying opportunities to launder money in iGaming
National and EU regulations relating to AML
Reconcile Data Protection with AML requirements
AML warning signs and profiling
Social Media Marketing
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Social Media is one of the most important channels for brands to communicate with their customers and gaining a comprehensive understanding of the marketing opportunities it offers is imperative for any industry professional.
This course provides attendees with the fundamental skills required to devise and implement a social markeitng strategy; from acquiring new fans and followers, establishing social relationships and creating valuable content through to building brand loyalty, driving website traffic, and converting fans into leads or registered users..
The course also includes training on leveraging the latest functionality in social media, including Facebook's Graph Search, Facebook's new Ads metrics, Twitter ads, and more.
Subjects covered include:
Introduction to social media marketing
Social marketing fundamentals
Individual platform strategies on: Facebook; Twitter; Google+; YouTube; Instagram; Pinterest; Tumblr; Foursquare
Hyper-targeted advertising
Legal implications
Engaging the community
Creating valuable content
Integrating customer service
Developing a social strategy
Measuring success and ROI
Gaining company-wide support
Facebook Twitter Linkedin
Social Media is one of the most important channels for brands to communicate with their customers and gaining a comprehensive understanding of the marketing opportunities it offers is imperative for any industry professional.
This course provides attendees with the fundamental skills required to devise and implement a social markeitng strategy; from acquiring new fans and followers, establishing social relationships and creating valuable content through to building brand loyalty, driving website traffic, and converting fans into leads or registered users..
The course also includes training on leveraging the latest functionality in social media, including Facebook's Graph Search, Facebook's new Ads metrics, Twitter ads, and more.
Subjects covered include:
Introduction to social media marketing
Social marketing fundamentals
Individual platform strategies on: Facebook; Twitter; Google+; YouTube; Instagram; Pinterest; Tumblr; Foursquare
Hyper-targeted advertising
Legal implications
Engaging the community
Creating valuable content
Integrating customer service
Developing a social strategy
Measuring success and ROI
Gaining company-wide support
Blended Learning
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Blended learning combines the delivery of content and instruction via digital media with face-to-face tuition in a traditional classroom setting.
It allows students to gain an in-depth understanding of subjects through in-person interaction with an experienced trainer and then cement the knowledge gathered by taking a series of remote courses online.
Each blended program is developed bespoke to your specific requirements. It can include any of the subjects we provide training on and be delivered via a variety of means including onsite and remote classrooms, eCourses and webinars.
This solution is particularly suitable for clients looking to deliver long-term training programmes that require continuous delivery to students stationed over a wide geographical area.
Facebook Twitter Linkedin
Blended learning combines the delivery of content and instruction via digital media with face-to-face tuition in a traditional classroom setting.
It allows students to gain an in-depth understanding of subjects through in-person interaction with an experienced trainer and then cement the knowledge gathered by taking a series of remote courses online.
Each blended program is developed bespoke to your specific requirements. It can include any of the subjects we provide training on and be delivered via a variety of means including onsite and remote classrooms, eCourses and webinars.
This solution is particularly suitable for clients looking to deliver long-term training programmes that require continuous delivery to students stationed over a wide geographical area.
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