Name: Winíka Alterra
Address: USA

Updated on Jul 20, 2026

Located in: Mexico, UN

While you're here, you can enjoy all the comforts of home and more, including free WiFi and a garden, as well as a furnished balcony and climate control. Other amenities include laundry facilities, towels, a desk, and tour/ticket assistance.

Palenque is home to Winíka Alterra. The area's natural beauty can be seen at Misol-Ha Waterfalls and Cascadas de Agua Azul.

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Popular amenities

ac
balcony
free parking
frontdesk 24 hour
housekeeping
internet
kitchen
laundry
microwave
no smoking
outdoor space
pool

Property amenities

Internet

Free WiFi

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free self parking on site
Free valet parking on site

Language Spoken

English
Spanish

Room amenities Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Special check-in instructions

Cashless transactions are available
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property payment types

American Express
Mastercard
Visa

Important Information

Optional extras

Airport shuttle fee: MXN 2000 per vehicle (one-way, maximum occupancy 6)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Cashless transactions are available
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property does not have elevators

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