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Hotel Riu Emerald Bay - All Inclusive

Updated on Jul 20, 2026

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Hotel Riu Emerald Bay - All Inclusive

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Map image for Calzada Camaron Sabalo Mexico, UN
Located in: Mexico, UN
Catch some rays at the beach or spend the day relaxing at Hotel Riu Emerald Bay - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Housekeeping is available on request.
Hotel Riu Emerald Bay - All Inclusive offers 1028 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mazatlán property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.


A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Guests under 18 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located in Cerritos, a neighborhood in Mazatlán, Hotel Riu Emerald Bay - All Inclusive is near the airport and on the beach. The area's natural beauty can be seen at Cerritos Beach and Olas Altas Beach. Traveling with kids? Consider Mazagua Aquatic Park and Mazatlán Aquarium. Spend some time exploring the area's activities, including golfing.
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Popular amenities
  • ac
  • babysitting
  • bar
  • breakfast included
  • business services
  • children club
  • crib
  • fitness equipment
  • free parking
  • frontdesk 24 hour
  • grocery
  • hot tub
  • housekeeping
  • internet
  • kids pool
  • laundry
  • outdoor space
  • pool
  • restaurant
  • spa
  • waterslide
Property amenities
Food and Drink
  • 2 swim-up bars, 2 poolside bars and 7 bars/lounges
  • 5 restaurants
  • Coffee/tea in common area(s)
  • Free buffet breakfast available daily 7 AM–10:30 AM
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Parking
  • Free self parking on site
Things to do
  • 5 outdoor pools
  • Beach volleyball
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park access
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Windsurfing
Family Friendly
  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide
Conveniences
  • ATM/banking services
  • Gift shop/newsstand
  • Grocery/convenience store
Guest Services
  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services
Business Services
  • Computer station
  • Conference space (5167 square feet)
  • Meeting rooms - 3
Outdoor
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace
Language Spoken
  • English
  • Spanish
Accessibility
  • This property does not have elevators
Activities Nearby
  • Golfing
More
  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
Room amenities
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
Bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
Entertainment
  • Flat-screen TV
  • Premium channels
  • Satellite channels
Food and Drink
  • Free bottled water
  • Minibar
More
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers only
Policies
Check-in
  • Check-in start time: 3:00 PM; Check-in end time: 11 PM
  • Minimum check-in age: 18
Check-out
  • Check-out before noon
Pets
  • No pets or service animals allowed
Special check-in instructions
  • Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Property payment types
  • American Express
  • Mastercard
  • Visa
Important Information
You need to know
  • Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
We should mention
  • A car is not required for transportation to and from this property
  • Guests under 18 years old are not allowed in the health club or hot tub
  • Guests under 18 years old are not allowed in the spa
  • No pets and no service animals are allowed at this property
  • Only registered guests are allowed in the guestrooms
  • Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
  • Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
  • This property does not have elevators
 

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