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Hotel Hacienda de Castilla

Updated on Jul 20, 2026

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Hotel Hacienda de Castilla

Hotels.com logo Lowest Price $39.88 Get Booking Details

Map image for Calle 17, Sm. 64, Mza. 23 Mexico, UN
Located in: Mexico, UN
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a children's pool, a meeting room, and concierge services are onsite.
Hotel Hacienda de Castilla offers 43 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. 32-inch LED televisions come with premium cable channels. Bathrooms include showers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.


An outdoor pool and a children's pool are on site.
Located in Downtown Cancun, a neighborhood in Cancun, Hotel Hacienda de Castilla is in a rural area. Puerto Cancun Marina Town Center and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Tortugas. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Beto Avila Baseball Stadium.
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Popular amenities
  • ac
  • bar
  • breakfast available
  • business services
  • frontdesk 24 hour
  • housekeeping
  • internet
  • kids pool
  • no smoking
  • pool
  • restaurant
  • room service
  • tv
Property amenities
Food and Drink
  • 1 bar
  • 1 restaurant
  • Full breakfast available for a fee daily 7:00 AM–noon: MXN 170 for adults and MXN 130 for children
  • Room service available
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limited onsite parking
Things to do
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
Family Friendly
  • Children's pool
  • Outdoor pool
Conveniences
  • Banquet hall
  • Front-desk safe
  • Library
Guest Services
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
Business Services
  • Meeting room
Outdoor
  • Pool sun loungers
Language Spoken
  • English
  • Spanish
Accessibility
  • This property does not have elevators
More
  • Smoke-free property
  • TV in lobby
Room amenities
Bedroom
  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
Bathroom
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
Entertainment
  • Cable channels
  • Premium channels
  • 32-inch LED TV
More
  • Desk
  • Free local calls
  • Phone
Policies
Check-in
  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in fee: MXN 250
  • Early check-in subject to availability
  • Minimum check-in age: 21
Check-out
  • A late check-out fee will be charged
  • Check-out before noon
  • Contactless check-out available
  • Express check-out available
  • Late check-out subject to availability
Pets
  • 2 total (up to 44 lbs per pet)
  • Pets allowed for an extra charge of MXN 100 per pet, per night
  • Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • Mastercard
  • Visa
Important Information
Fees
  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night
  • We have included all charges provided to us by the property.
Optional extras
  • Fee for full breakfast: approximately MXN 170 for adults and MXN 130 for childrenAirport shuttle fee: MXN 1000 per room (one-way)Pet fee: MXN 100 per pet, per nightEarly check-in fee: MXN 250 (subject to availability)Late check-out is available for a fee (subject to availability)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • Only registered guests are allowed in the guestrooms
  • This property does not have elevators
 

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