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Holiday Inn Express & Suites Playa Del Carmen by IHG

Updated on Jul 20, 2026

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Holiday Inn Express & Suites Playa Del Carmen by IHG

Hotels.com logo Lowest Price $103.54 Get Booking Details

Map image for Av. Constituyentes Entre Av. 10 y Av. 15 Mexico, UN
Located in: Mexico, UN
An outdoor pool, a rooftop terrace, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Playa Del Carmen by IHG offers 91 accommodations with laptop-compatible safes and complimentary bottled water. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Holiday Inn Express & Suites Playa Del Carmen by IHG is in a shopping district and near the beach. The area's natural beauty can be seen at Mamitas Beach and Akumal Ecological Center, while Xcaret Eco Theme Park and Xel-Há Park are popular area attractions. Quinta Alegría Shopping Mall and Playa del Carmen Maritime Terminal are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as swimming.
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Popular amenities
  • ac
  • breakfast included
  • business services
  • crib
  • elevator
  • extra bed
  • free parking
  • frontdesk 24 hour
  • housekeeping
  • internet
  • laundry
  • microwave
  • no smoking
  • outdoor space
  • pool
  • soundproof room
  • tv
Property amenities
Food and Drink
  • Coffee/tea in common area(s)
  • Free buffet breakfast available daily 7:00 AM–10:00 AM
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Parking
  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available
Things to do
  • Bike parking
  • Bike storage
  • Outdoor pool
Family Friendly
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms
Conveniences
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
Guest Services
  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
Business Services
  • Business center
  • Computer station
  • Meeting rooms - 2
Outdoor
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace
Language Spoken
  • English
  • Spanish
Accessibility
  • 1 on-site accessible parking spaces
  • Braille signage
  • Elevator
  • Elevator door width (inches): 43
  • Front entrance ramp
  • Handrails in stairways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stairway handrail height (inches): 90
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
Activities Nearby
  • Beach access
  • Swimming
  • Theme parks
More
  • Smoke-free property
  • TV in lobby
Room amenities
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic bed
Bathroom
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
Entertainment
  • Satellite channels
  • 32-inch flat-screen TV
Food and Drink
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator
More
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens
Policies
Check-in
  • Check-in start time: 3 PM; Check-in end time: anytime
  • Early check-in is available for a fee
  • Early check-in subject to availability
  • Minimum check-in age: 18
Check-out
  • A late check-out fee will be charged
  • Check-out before noon
  • Late check-out subject to availability
Pets
  • Pets not allowed (service animals are welcome, and are exempt from fees)
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • American Express
  • Mastercard
  • Visa
Important Information
Optional extras
  • Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Only registered guests are allowed in the guestrooms
  • Parking height restrictions apply
  • Pool access available from 8 AM to 10 PM
  • Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
 

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