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Hard Rock Hotel Riviera Maya - All Inclusive

Updated on Jul 20, 2026

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Hard Rock Hotel Riviera Maya - All Inclusive

Hotels.com logo Lowest Price $480.51 Get Booking Details

Map image for Km 72, Carretera Cancun-Chetumal Mexico, UN
Located in: Mexico, UN
Catch some rays on Hard Rock Hotel Riviera Maya - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Hard Rock Hotel Riviera Maya - All Inclusive offers 1264 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.


A private beach and 2 outdoor tennis courts are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is next to a golf course and on a private beach. Puerto Aventuras Marina and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chac Mol Cenote and Ecopark Kantun Chi. Don't miss out on a visit to Xcaret Eco Theme Park. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
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Popular amenities
  • ac
  • babysitting
  • balcony
  • bar
  • business services
  • children club
  • elevator
  • extra bed
  • fitness equipment
  • free parking
  • frontdesk 24 hour
  • grocery
  • hot tub
  • housekeeping
  • internet
  • kids pool
  • laundry
  • outdoor space
  • pool
  • restaurant
  • room service
  • spa
  • tennis court
  • tv
  • waterslide
Property amenities
Food and Drink
  • 24-hour room service
  • 3 poolside bars, 9 bars/lounges and 1 swim-up bar
  • 9 restaurants and 2 coffee shops
  • Coffee/tea in common area(s)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
Things to do
  • 2 outdoor tennis courts
  • 6 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
Family Friendly
  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Mini golf
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide
Conveniences
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
Guest Services
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessions with a pro
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services
Business Services
  • Business center
  • Computer station
  • Conference center (71957 square feet of space)
  • Meeting rooms
Outdoor
  • Beach umbrellas
  • Garden
  • Private beachfront location
  • Terrace
Language Spoken
  • English
  • Portuguese
  • Spanish
Accessibility
  • Elevator
  • Handrails in stairways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site
Activities Nearby
  • Adjacent to a golf course
  • Ecotours
  • Golf lessons
  • Hiking/biking trails
  • Scuba diving
  • Snorkeling
More
  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby
Room amenities
Bedroom
  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Premium bedding
Bathroom
  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
Entertainment
  • Flat-screen TV
  • Premium channels
  • Satellite channels
Food and Drink
  • Coffee/tea maker
  • Free bottled water
More
  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
Policies
Check-in
  • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
  • Contactless check-in available
  • Express check-in available
  • Minimum check-in age: 18
Check-out
  • Check-out before noon
  • Contactless check-out available
  • Express check-out available
Pets
  • 2 total (up to 50 lbs per pet)
  • Food and water bowls are available
  • Pets allowed for an extra charge of USD 150 per pet, per stay
  • Pets cannot be left unattended
  • Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Welcoming dogs and cats only
Special check-in instructions
  • Cashless transactions are available
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a smoke detector
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • American Express
  • Mastercard
  • Visa
Important Information
Optional extras
  • Airport shuttle fee: USD 68 per person (roundtrip)Pet fee: USD 150 per pet, per stay
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Cashless transactions are available
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a smoke detector
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Only registered guests are allowed in the guestrooms
  • Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
 

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