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Grand Palladium Colonial Resort & Spa All Inclusive

Updated on Jul 20, 2026

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Grand Palladium Colonial Resort & Spa All Inclusive

Hotels.com logo Lowest Price $315.00 Get Booking Details

Map image for Carretera Chetumal-Puerto Juarez Mexico, UN
Located in: Mexico, UN
Catch some rays on Grand Palladium Colonial Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Grand Palladium Colonial Resort & Spa All Inclusive offers 252 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.


5 outdoor swimming pools and 5 hot tubs are on site. In addition to a children's pool, other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located in Kantenah, Grand Palladium Colonial Resort & Spa All Inclusive is on a private beach. The area's natural beauty can be seen at Xpu-ha Beach and Akumal Beach. Traveling with kids? Don't miss Xel-Há Park. Discover the area's water adventures with scuba diving, snorkeling, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.
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Popular amenities
  • ac
  • arcade
  • babysitting
  • balcony
  • bar
  • breakfast included
  • business services
  • children club
  • fitness equipment
  • free parking
  • frontdesk 24 hour
  • hot tub
  • housekeeping
  • internet
  • kids pool
  • laundry
  • outdoor space
  • pool
  • restaurant
  • room service
  • spa
  • tennis court
  • toys
  • tv
  • waterslide
Property amenities
Food and Drink
  • 2 swim-up bars, 8 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • 4 restaurants and 1 coffee shop/cafe
  • Free buffet breakfast available daily 7:00 AM–11:00 AM
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Parking
  • Free self parking on site
Things to do
  • 5 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes
Family Friendly
  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Waterslide
Conveniences
  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
Guest Services
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services
Business Services
  • Business center
  • Conference center
  • Meeting rooms
Outdoor
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
Language Spoken
  • English
  • Spanish
Accessibility
  • Handrails in stairways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
Activities Nearby
  • Boat tours
  • Golf lessons
  • Golfing
  • Hiking/biking trails
  • Scuba diving
  • Snorkeling
More
  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Games
Room amenities
Bedroom
  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
Bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
Entertainment
  • Cable channels
  • Pay movies
  • Premium channels
  • 32-inch flat-screen TV
Food and Drink
  • Coffee/tea maker
  • Free bottled water
  • Minibar
More
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service
Policies
Check-in
  • Check-in start time: 3 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
Check-out
  • Check-out before noon
Pets
  • Pets not allowed (service animals are welcome, and are exempt from fees)
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • American Express
  • Mastercard
  • Visa
Important Information
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • Guests under 18 years old are not allowed in the spa
  • Only registered guests are allowed in the guestrooms
  • Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
  • Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
  • This property does not have elevators
 

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