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Cozumel Palace - All-Inclusive

Updated on Jul 20, 2026

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Cozumel Palace - All-Inclusive

Hotels.com logo Lowest Price $533.56 Get Booking Details

Map image for Avenida Rafael E Melgan Km 1-5 Mexico, UN
Located in: Mexico, UN
Guests of this beach property will appreciate convenient onsite amenities such as a health club and massage/treatment rooms.
Cozumel Palace - All-Inclusive offers 169 accommodations with indoor private hot tubs and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.


3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Colonos Cuzamil, a neighborhood in Cozumel, is home to Cozumel Palace - All-Inclusive. Ferry to Cozumel and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chankanaab National Park and Chankanaab Beach Adventure Park. Traveling with kids? Don't miss Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club. Discover the area's water adventures with parasailing, windsurfing, and sailing nearby, or enjoy the great outdoors with ecotours.
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Popular amenities
  • ac
  • arcade
  • bar
  • breakfast included
  • children club
  • elevator
  • fitness equipment
  • frontdesk 24 hour
  • housekeeping
  • internet
  • kids pool
  • laundry
  • no smoking
  • outdoor space
  • pool
  • restaurant
  • room service
  • soundproof room
  • spa
Property amenities
Food and Drink
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • 4 restaurants and 1 coffee shop/cafe
  • Free full breakfast available daily 7 AM–11:30 AM
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • No onsite parking available
Things to do
  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Health club
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
Family Friendly
  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's club
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
Conveniences
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
Guest Services
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services
Outdoor
  • Beach loungers
  • Beach umbrellas
  • Dock
  • Garden
  • Pool umbrellas
  • Terrace
Language Spoken
  • English
  • Spanish
Accessibility
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 43
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
Activities Nearby
  • Bicycle rentals
  • Ecotours
  • Fitness center access
  • Golfing
  • Outdoor pool access
  • Parasailing
  • Sailing
  • Windsurfing
More
  • Beach towels
  • Renovated entire property - March 2025
  • Smoke-free property
Room amenities
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding
Bathroom
  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels
Entertainment
  • Premium channels
  • Satellite channels
  • 40-inch LED TV
Food and Drink
  • Espresso maker
  • Free bottled water
  • Free minibar
  • Mini-fridge
More
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private indoor hot tub
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
Policies
Check-in
  • Check-in start time: 3 PM; Check-in end time: anytime
  • Minimum check-in age: 18
Check-out
  • Check-out before noon
Pets
  • Pets not allowed
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • American Express
  • Mastercard
  • Visa
Important Information
Optional extras
  • Airport shuttle fee: USD 61 per person (roundtrip)Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • Guests under 18 years old are not allowed in the spa
  • Only registered guests are allowed in the guestrooms
  • Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
 

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