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Conrad Tulum Riviera Maya

Updated on Jul 20, 2026

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Conrad Tulum Riviera Maya

Hotels.com logo Lowest Price $438.54 Get Booking Details

Map image for Carretera Cancun Tulum 307 Mexico, UN
Located in: Mexico, UN
Catch some rays on Conrad Tulum Riviera Maya's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.
Conrad Tulum Riviera Maya offers 349 air-conditioned accommodations, which are accessible via exterior corridors and feature private plunge pools and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.


3 outdoor swimming pools are on site along with a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located in Tulum, Conrad Tulum Riviera Maya is in a rural area and on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Traveling with kids? Consider Akumal Ecological Center and El Toh Ecopark. Discover the area's water adventures with kayaking and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
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Popular amenities
  • ac
  • babysitting
  • bar
  • business services
  • children club
  • elevator
  • fitness equipment
  • free parking
  • frontdesk 24 hour
  • housekeeping
  • internet
  • laundry
  • no smoking
  • outdoor space
  • pool
  • restaurant
  • room service
  • spa
  • tv
Property amenities
Food and Drink
  • 3 beach bars, 1 swim-up bar, 1 poolside bar and 1 bar
  • 8 restaurants and 1 coffee shop/cafe
  • Room service available
Internet
  • Available in some public areas: Free WiFi
Parking
  • Free uncovered valet parking on site
Things to do
  • 24-hour fitness center
  • 3 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Shopping
  • Yoga classes
Family Friendly
  • 3 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Snack bar/deli
  • Supervised childcare (surcharge)
Conveniences
  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
Guest Services
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services
Business Services
  • Computer station
  • Conference center (50000 square feet of space)
  • Meeting rooms - 2
Outdoor
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
Language Spoken
  • English
  • Spanish
Accessibility
  • Braille signage
  • Elevator
  • Elevator door width (inches): 43
  • Handrails in stairways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Stairway handrail height (inches): 35
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchairs available on site
Activities Nearby
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Snorkeling
More
  • Beach towels
  • Smoke-free property
Room amenities
Bedroom
  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding
Bathroom
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
Entertainment
  • Pay movies
  • Premium channels
  • Satellite channels
  • 65-inch flat-screen TV
Food and Drink
  • Espresso maker
  • Free bottled water
  • Minibar
More
  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Private plunge pool
  • Restaurant dining guide
Policies
Check-in
  • Check-in time starts at 3:00 PM
  • Contactless check-in available
  • Express check-in available
  • Minimum check-in age: 18
Check-out
  • Check-out before noon
  • Contactless check-out available
  • Express check-out available
Pets
  • Pets not allowed (service animals are welcome, and are exempt from fees)
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Property Registration Number 011-025-002793/2026
  • Safety features at this property include a fire extinguisher
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • American Express
  • Mastercard
  • Visa
Important Information
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Property Registration Number 011-025-002793/2026
  • Safety features at this property include a fire extinguisher
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
 

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