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US UN International County Kazakhstan Hotels

The Ritz-Carlton, Astana

Updated on Jul 20, 2026

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The Ritz-Carlton, Astana

Hotels.com logo Lowest Price $295.75 Get Booking Details

Map image for 16 Dostyk Street Kazakhstan, UN
Located in: Kazakhstan, UN
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Astana offers 157 accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Located in Astana, The Ritz-Carlton, Astana is in the city center. Bayterek Tower and Singing Fountain are notable landmarks, and travelers looking to shop may want to visit Khan Shatyr and Mega Astana Shopping Centre. Looking to enjoy an event or a game? See what's going on at Kazakhstan Central Concert Hall or Astana Arena.
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Popular amenities
  • ac
  • bar
  • breakfast available
  • business services
  • crib
  • elevator
  • extra bed
  • fitness equipment
  • free parking
  • frontdesk 24 hour
  • housekeeping
  • internet
  • laundry
  • no smoking
  • outdoor space
  • pool
  • restaurant
  • room service
  • soundproof room
  • spa
  • tv
Property amenities
Food and Drink
  • 1 bar
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: KZT 26500 for adults and KZT 13250 for children
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
Things to do
  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
Family Friendly
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
Conveniences
  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
Guest Services
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
Business Services
  • Business center
  • Conference center (15070 square feet of space)
  • Meeting rooms
Outdoor
  • Terrace
Language Spoken
  • English
  • Russian
Accessibility
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
More
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
Room amenities
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)
Bathroom
  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
Entertainment
  • Cable channels
  • TV
Food and Drink
  • Coffee/tea maker
  • Free bottled water
  • Minibar
More
  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
Policies
Check-in
  • Check-in start time: 3 PM; Check-in end time: 11:30 PM
  • Early check-in is available for a fee
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
Check-out
  • A late check-out fee will be charged
  • Check-out before noon
  • Late check-out subject to availability
Pets
  • 1 total (up to 22 lbs per pet)
  • Pets allowed for an extra charge of KZT 80000 per pet (varies based on length of stay)
  • Welcoming dogs and cats only
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property payment types
  • American Express
  • Diners Club
  • Mastercard
  • Visa
Important Information
Optional extras
  • Fee for buffet breakfast: approximately KZT 26500 for adults and KZT 13250 for childrenAirport shuttle fee: KZT 30000 per vehicle (one-way)Pet fee: KZT 80000 per pet (varies based on length of stay) Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Rollaway bed fee: KZT 20000.0 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
  • Children under 18 years old are not allowed in the spa without adult supervision
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
 

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