Name: ibis Astana
Address: USA

Updated on Jul 20, 2026

Located in: Kazakhstan, UN

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
Housekeeping is available on request.
Ibis Astana offers 249 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located in Almaty District, a neighborhood in Astana, ibis Astana is in the entertainment district and near a train station. President's Culture Centre and Ailand are local attractions and those in the mood for shopping can visit Keruen and Khan Shatyr. Looking to enjoy an event or a game while in town? See what's happening at Schoolchildren's Palace or Kazakhstan Central Concert Hall. Take an opportunity to explore the area for outdoor excitement like ecotours.

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Popular amenities

ac
bar
breakfast available
business services
elevator
free parking
frontdesk 24 hour
housekeeping
internet
laundry
restaurant
soundproof room
tv

Property amenities

Food and Drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 AM–10 AM: KZT 6500 for adults and KZT 3250 for children

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free self parking on site
Wheelchair-accessible parking and van parking available

Family Friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Elevator
Front-desk safe
Water dispenser

Guest Services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business Services

Business center
Computer station
Conference center (1938 square feet of space)
Meeting rooms - 7

Language Spoken

English
French
German
Russian
Turkish

Accessibility

3 on-site accessible parking spaces
Accessible airport shuttle
Elevator
Elevator door width (inches): 39
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 59
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Activities Nearby

Bicycle rentals
Ecotours
Scooter/moped rentals

Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Designated smoking areas
Double-glazed windows
Local culture & ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down comforter
Heating (climate-controlled)
Premium bedding

Bathroom

Eco-friendly toiletries
Hair dryer
Private bathroom
Shower
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and Drink

Free bottled water

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Free local calls
LED light bulbs
Phone
Restaurant dining guide
Safe
Slippers
Soundproofing
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in is available for a fee
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

A late check-out fee will be charged
Check-out before noon
Contactless check-out available
Late check-out subject to availability

Pets

Food and water bowls are available
Pets allowed for an extra charge of KZT 7500 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Special check-in instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Guests must contact this property in advance to reserve rollaway/extra beds
Property Registration Number 160140012523
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property payment types

American Express
Diners Club
Mastercard
Visa

Important Information

Optional extras

Fee for buffet breakfast: approximately KZT 6500 for adults and KZT 3250 for childrenAirport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 3)Pet fee: KZT 7500 per pet, per dayService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Rollaway bed fee: KZT 12000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Guests must contact this property in advance to reserve rollaway/extra beds
Property Registration Number 160140012523
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

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