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Marriott Jacksonville Downtown

Updated on Jul 20, 2026

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Marriott Jacksonville Downtown

Hotels.com logo Lowest Price $172.69 Get Booking Details

Map image for 245 Water St JACKSONVILLE, FL
Located in: JACKSONVILLE, FL
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Marriott Jacksonville Downtown offers 355 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Jacksonville hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in June 2025.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located in Downtown Jacksonville, a neighborhood in Jacksonville, Marriott Jacksonville Downtown is in the entertainment district and on the riverwalk. Florida Theatre and Museum of Contemporary Art Jacksonville are cultural highlights and Times-Union Center for the Performing Arts is a popular area attraction. Check out an event or a game at EverBank Stadium, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ziplining nearby.
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Popular amenities
  • ac
  • bar
  • breakfast available
  • business services
  • crib
  • elevator
  • fitness equipment
  • frontdesk 24 hour
  • grocery
  • internet
  • laundry
  • no smoking
  • outdoor space
  • parking available
  • pool
  • restaurant
  • room service
  • soundproof room
  • tv
Property amenities
Food and Drink
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-25 per person
  • Room service available
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Parking
  • Electric car charging station on site
  • RV/bus/truck parking on site
  • Valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
Things to do
  • 24-hour fitness center
  • Outdoor pool
Family Friendly
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
Conveniences
  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Grocery/convenience store
Guest Services
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
Business Services
  • 24-hour business center
  • Computer station
  • Conference center (12972 square feet of space)
  • Meeting rooms - 9
Outdoor
  • Garden
  • Pool sun loungers
Language Spoken
  • English
  • Spanish
Accessibility
  • Assistive listening devices available
  • Elevator
  • Grab bar near toilet
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool access ramp on site
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
Activities Nearby
  • Bicycle rentals
  • Boat tours
  • Ecotours
  • Fitness center (discounted access)
  • Golf lessons
  • Golfing
  • Hiking/biking trails
  • Kayaking
  • Ziplining
More
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated guestrooms - June 2025
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
Room amenities
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
Bathroom
  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
Entertainment
  • Digital channels
  • Pay movies
  • Premium channels
  • 42-inch LCD TV
Food and Drink
  • Coffee/tea maker
More
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
Policies
Check-in
  • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Check-out
  • Check-out before 11:00 AM
  • Contactless check-out available
Pets
  • Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
  • Restrictions apply; for more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees
  • Up to 75 lbs per pet
  • Welcoming dogs and cats only
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a fire extinguisher
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property payment types
  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
Important Information
Fees
  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • Breakage deposit: USD 50 per day
  • We have included all charges provided to us by the property.
Optional extras
  • Fee for full breakfast: approximately USD 15 to 25 per personValet parking fee: USD 36 per night (in/out privileges)Pet fee: USD 150.00 per accommodation, per stayService animals are exempt from feesRollaway bed fee: USD 25.0 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Safety features at this property include a fire extinguisher
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
  • A car is recommended for transportation to and from this property
  • Children under 12 years old are not allowed in the fitness facility without adult supervision
  • Pool access available from 7:00 AM to 9:00 PM
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
 

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