Name: Hotel Spa Santa Ana
Address: USA

Updated on Jul 20, 2026

Located in: Ecuador, UN

A full-service spa, a restaurant, and a steam room are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, spa services, a business center, and concierge services are onsite.
Hotel Spa Santa Ana offers 30 accommodations with irons/ironing boards. 32-inch LED televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a steam room.

Located in Cuenca, Hotel Spa Santa Ana is in the city center. New Cathedral of Cuenca and Casa de los Arcos Art Museum are local landmarks, and some of the area's activities can be experienced at San Francisco Plaza Market and Plaza Rotary Market. Cuenca Municipal Planetarium and University of Cuenca's Orchid Garden are also worth visiting.

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Popular amenities

arcade
breakfast included
business services
elevator
frontdesk 24 hour
housekeeping
internet
laundry
no smoking
restaurant
soundproof room
spa
tv

Property amenities

Food and Drink

1 restaurant
Free continental breakfast available daily 7:30 AM–9:30 AM

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking

Offsite parking within 66 ft (USD 5 per night), from 8:00 PM to 8:00 AM; reservations required
Wheelchair-accessible parking available

Things to do

Arcade/game room
Billiards/pool table
Full-service spa
Steam room

Family Friendly

Arcade/game room
Laundry facilities
Soundproofed rooms

Conveniences

Elevator
Front-desk safe

Guest Services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Business Services

Business center
Meeting rooms - 80

Language Spoken

English
Portuguese
Spanish

Accessibility

15 on-site accessible parking spaces
Elevator
Elevator door width (inches): 61
Hallway handrail height (inches): 59
Handrails in hallways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible doorway width (inches): 62
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-width doorways

Romance packages available
Smoke-free property

Room amenities

Bedroom

Bed sheets

Bathroom

Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

Satellite channels
32-inch LED TV

Guidebooks/recommendations
In-room massage
Iron/ironing board
Local maps
Phone
Restaurant dining guide
Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

A late check-out fee will be charged
Check-out before noon
Late check-out subject to availability

Pets

2 total pets
Pets allowed for an extra charge of USD 15 per pet, per day
Service animals are welcome, and are exempt from fees

Special check-in instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Safety features at this property include a fire extinguisher
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important Information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.

Optional extras

Nearby parking fee: USD 5 per night (66 ft away; open 8:00 PM to 8:00 AM)Pet fee: USD 15 per pet, per dayService animals are exempt from feesLate check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Safety features at this property include a fire extinguisher
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

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Hotel Spa Santa Ana

Hotel Spa Santa Ana

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