Name: Hotel Don Saul
Address: USA

Updated on Jul 20, 2026

Located in: Colombia, UN

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a sauna, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
Hotel Don Saul offers 40 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in May 2024.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 18 years old are not allowed in the fitness facility or hot tub without adult supervision.

Located in San Juan de Pasto, Hotel Don Saul is in the city center. Plaza de Narino and Santiago Apostle Church are notable landmarks, and the area's natural beauty can be seen at Galeras and La Laguna de la Cocha. Iglesia La Catedral and Taminango Museum of Arts and Popular Traditions are two other places to visit that come recommended.

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Popular amenities

bar
breakfast included
business services
crib
elevator
fitness equipment
free parking
frontdesk 24 hour
heater
housekeeping
internet
laundry
no smoking
restaurant
room service
soundproof room
spa

Property amenities

Food and Drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Free buffet breakfast available daily 6:30 AM–10:30 AM
Room service available

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking

24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request
Free covered self parking on site
Free covered valet parking on site
Height restrictions apply for onsite parking
Limited onsite parking
Onsite parking includes off-street options
Wheelchair-accessible parking and van parking available

Things to do

Bike parking
Bike storage
Fitness center
Sauna
Spa services
Steam room

Family Friendly

Free cribs/infant beds
Laundry facilities
Soundproofed rooms

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Reception hall
Water dispenser

Guest Services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Business Services

24-hour business center
Conference center
Meeting rooms - 4

Language Spoken

Arabic
English
Spanish

Accessibility

1 on-site accessible parking spaces
1 stairs to reach property
Area rugs in public areas
Doorbell and phone notification
Elevator
Elevator door width (inches): 47
Front entrance ramp
Hardwood flooring in public areas
Hardwood flooring in room
Hospital bed available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Low-height electrical outlets in bathroom
Stair-free path to entrance
Tile flooring in room
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 39
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Activities Nearby

Casino
Health/beauty spa

At least 80% lighting from LEDs
At least 80% of food locally-sourced
Comprehensive food waste policy
Humane treatment of captive wild animals
Local culture & ecosystem education
Locally-owned & organized tours & activities
Renovated guestrooms - May 2024
Romance packages available
Rooftop garden
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Down comforter
Free cribs/infant beds
Heating
Hypo-allergenic bedding
Memory foam mattress
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels

Food and Drink

Champagne service
Coffee/tea maker
Free tea bags/instant coffee
Minibar

Access via exterior corridors
Desk
Eco-friendly cleaning products provided
Electrical adapters/chargers
Free local calls
Guidebooks/recommendations
Individually decorated
Individually furnished
Iron/ironing board (on request)
LED light bulbs
Laptop-friendly workspace
Phone
Recycling
Safe
Slippers
Soundproofing
Turndown service
Water-efficient showers only
Water-efficient toilets only
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Pets

1 total (up to 22 lbs per pet)
Food and water bowls are available
Pets cannot be left unattended
Pets stay free
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Welcoming dogs and cats only

Special check-in instructions

Cashless transactions are available
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 12978490-7
This property accepts credit cards, debit cards, and cash

Property payment types

American Express
Diners Club
Mastercard
Visa

Important Information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: COP 65000 per vehiclePet deposit: COP 150000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Cashless transactions are available
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 12978490-7
This property accepts credit cards, debit cards, and cash

We should mention

Children under 18 years old are not allowed in the fitness facility or hot tub without adult supervision
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

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