Name: Mandarin Oriental, Santiago
Address: USA

Updated on Jul 20, 2026

Located in: Chile, UN

Skiing and snowboarding are not the only attractions at Mandarin Oriental, Santiago, where you can sip cocktails at the bar/lounge and take advantage of a 24-hour fitness center and complimentary wireless internet access.
Change of towels is available on request.
Mandarin Oriental, Santiago offers 299 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located in Las Condes, a neighborhood in Santiago, Mandarin Oriental, Santiago is next to a golf course. Plaza de Armas and Parque Bicentenario are notable landmarks, and travelers looking to shop may want to visit Parque Arauco Mall and Costanera Center. Traveling with kids? Don't miss KidZania Santiago. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

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Popular amenities

ac
babysitting
bar
breakfast available
business services
crib
elevator
fitness equipment
free parking
frontdesk 24 hour
housekeeping
internet
kids pool
laundry
outdoor space
pool
restaurant
room service
soundproof room

Property amenities

Food and Drink

1 poolside bar and 1 bar
2 restaurants and 1 coffee shop/cafe
24-hour room service
Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 40 per person

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 25+ Mbps

Parking

Area shuttle (surcharge)
Electric car charging station on site
Free self parking on site
Height restrictions apply for onsite parking
Limited onsite parking
Limo/town car service
Ski shuttle (surcharge)

Things to do

24-hour fitness center
Bicycle rentals
Bike parking
Bike storage
Children's pool
Seasonal outdoor pool

Family Friendly

Babysitting (surcharge)
Children's pool
Free cribs/infant beds
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Water dispenser

Guest Services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business Services

Business center
Computer station
Conference center (16738 square feet of space)
Meeting rooms - 11

Outdoor

Garden
Pool umbrellas
Terrace

Language Spoken

English
French
Portuguese
Spanish

Accessibility

Doorbell and phone notification
Elevator
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible restaurant
Wheelchairs available on site

Activities Nearby

Adjacent to a golf course
Bicycle rentals
Cross-country skiing
Downhill skiing
Ecotours
Golf lessons
Hiking/biking trails
Rafting
Skiing
Snowboarding

Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture & ecosystem education
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Rooftop garden
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down comforter
Free cribs/infant beds
Pillow menu
Premium bedding

Bathroom

Bathrobes
Eco-friendly toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

Cable channels
Flat-screen TV

Food and Drink

Coffee/tea filters (reusable)
Espresso maker
Free bottled water
Minibar

Composting
Connecting rooms available
Desk
Desk chair
Eco-friendly cleaning products provided
Iron/ironing board
LED light bulbs
Laptop-friendly workspace
Phone
Recycling
Safe
Slippers
Soundproofing
Turndown service
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

A late check-out fee will be charged
Check-out before noon
Express check-out available
Late check-out subject to availability

Pets

1 total (up to 40 lbs per pet)
Food and water bowls are available
Pets allowed for an extra charge of USD 50 per pet, per day, plus a one-time cleaning fee of USD 50
Pets cannot be left unattended
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Special check-in instructions

Cashless transactions are available
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property payment types

American Express
Diners Club
Mastercard
Visa

Important Information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.

Optional extras

Fee for cooked-to-order breakfast: approximately USD 40 per personPet fee: USD 50 per pet, per day plus USD 50 one-time cleaning fee Service animals are exempt from feesLate check-out is available for a fee (subject to availability)Rollaway bed fee: USD 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Cashless transactions are available
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The seasonal pool will be open from October to March

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