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US IL Cook County Chicago Hotels

The Willows Hotel

Updated on Jul 20, 2026

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The Willows Hotel

Hotels.com logo Lowest Price $210.13 Get Booking Details

Map image for 555 W Surf St CHICAGO, IL
Located in: CHICAGO, IL
Coffee/tea in a common area, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a lobby fireplace, a front-desk safe, and a vending machine are onsite.
Housekeeping is available on request.
The Willows Hotel offers 55 accommodations with minibars and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.


The recreational activities listed below are available either on site or nearby; fees may apply.
Located in Lakeview, a neighborhood in Chicago, The Willows Hotel is near a metro station and near the beach. Merchandise Mart and Cloud Gate are notable landmarks, and travelers looking to shop may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a game? See what's going on at Wrigley Field or United Center. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
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Popular amenities
  • ac
  • elevator
  • frontdesk 24 hour
  • internet
  • no smoking
  • tv
Property amenities
Food and Drink
  • Coffee/tea in common area(s)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 25+ Mbps
Parking
  • Offsite parking within 300 ft (USD 26 per day)
Family Friendly
  • Refrigerator
Conveniences
  • Elevator
  • Front-desk safe
  • Vending machine
Guest Services
  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
Language Spoken
  • English
  • Romanian
  • Spanish
Accessibility
  • Elevator
Activities Nearby
  • Beach access
  • Fitness center (free access)
  • Golfing
  • Hiking/biking trails
  • Sailing
More
  • Fireplace in lobby
  • Smoke-free property
Room amenities
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
Bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
Entertainment
  • Cable channels
  • Flat-screen TV
Food and Drink
  • Minibar
  • Refrigerator
More
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
Policies
Check-in
  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 21
Check-out
  • Check-out before 11 AM
Pets
  • Pets not allowed
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Safety features at this property include a smoke detector and a first aid kit
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
Property payment types
  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa
Important Information
Optional extras
  • Nearby parking fee: USD 26 per day (300 ft away)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Safety features at this property include a smoke detector and a first aid kit
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
 

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