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Level Chicago - River North

Updated on Nov 2, 2026

Hotels.com logo Lowest Price $290.44 Get Booking Details

Map image for 369 W Grand Ave CHICAGO, IL
Located in: CHICAGO, IL
Along with a fitness center, this smoke-free hotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Weekly housekeeping is available.
Level Chicago - River North offers 99 accommodations with washers/dryers and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly.


Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located in Downtown Chicago, a neighborhood in Chicago, Level Chicago - River North is near a metro station. The area's natural beauty can be seen at Grant Park and Millennium Park, while Chicago Theatre and Art Institute of Chicago are cultural highlights. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field.
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Popular amenities
  • ac
  • barbecue
  • crib
  • elevator
  • fitness equipment
  • frontdesk 24 hour
  • internet
  • kitchen
  • laundry
  • microwave
  • no smoking
  • parking available
  • pool
  • tv
  • washer and dryer
Property amenities
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Parking
  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking available
Things to do
  • Bicycle rentals
  • Fitness center
  • Seasonal outdoor pool
Family Friendly
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Washer/dryer
Conveniences
  • Elevator
  • Front-desk safe
Guest Services
  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
Outdoor
  • BBQ grill(s)
  • Outdoor furniture
Language Spoken
  • English
  • Spanish
Accessibility
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
Activities Nearby
  • Health/beauty spa
More
  • Smoke-free property
Room amenities
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
Bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels
Entertainment
  • Cable channels
  • 50-inch flat-screen TV
Food and Drink
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Local meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster
More
  • Desk
  • Free local calls
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Washer and dryer
Policies
Check-in
  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 21
Check-out
  • Check-out before 11:00 AM
  • Contactless check-out available
Pets
  • Pets allowed for an extra charge of USD 25 per accommodation, per night
  • Service animals are welcome, and are exempt from fees
  • Welcoming dogs and cats only
  • An off-leash area is available
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • American Express
  • Discover
  • Mastercard
  • Visa
Important Information
Fees
  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • Deposit: USD 200 per accommodation, per nightDestination fee: USD 24.67 per accommodation, per night
  • We have included all charges provided to us by the property.
Optional extras
  • Covered self parking fee: USD 68.30 per night (in/out privileges)Pet fee: USD 25 per accommodation, per nightService animals are exempt from fees
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • The seasonal pool will be open from May 01 to September 30
 

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