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The Ballantyne, A Luxury Collection Hotel, Charlotte

Updated on Jul 20, 2026

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The Ballantyne, A Luxury Collection Hotel, Charlotte

Hotels.com logo Lowest Price $354.67 Get Booking Details

Map image for 10000 Ballantyne Commons Pkwy CHARLOTTE, NC
Located in: CHARLOTTE, NC
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 3 bars/lounges, a 24-hour health club, and a poolside bar.
Housekeeping is available on request.
The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.


A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Located in Ballantyne, a neighborhood in Charlotte, The Ballantyne, A Luxury Collection Hotel, Charlotte is in a shopping district and near theme parks. The Amp Ballantyne and Discovery Place are cultural highlights, and some of the area's popular attractions include Carowinds Theme Park and U.S. National Whitewater Center. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and hiking/biking trails nearby.
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Popular amenities
  • ac
  • bar
  • breakfast available
  • business services
  • crib
  • elevator
  • extra bed
  • fitness equipment
  • frontdesk 24 hour
  • hot tub
  • housekeeping
  • internet
  • laundry
  • no smoking
  • outdoor space
  • parking available
  • pool
  • restaurant
  • room service
  • spa
  • toys
  • tv
Property amenities
Food and Drink
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • 3 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)
  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 14-40 for adults and USD 6-15 for children
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Parking
  • Free RV/bus/truck parking on site
  • Free area shuttle up to 1 miles
  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
Things to do
  • 24-hour fitness center
  • Bicycling
  • Bike parking
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
Family Friendly
  • Children's games
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Playground
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
Conveniences
  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Vending machine
Guest Services
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services
Business Services
  • Computer station
  • Conference center (6230 square feet of space)
  • Coworking space
  • Meeting rooms - 29
Outdoor
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
Language Spoken
  • English
  • Spanish
Accessibility
  • 14 on-site accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 41
  • Handrails in stairways
  • Hardwood flooring in public areas
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Stairway handrail height (inches): 36
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible doorway width (inches): 34
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
Activities Nearby
  • Boat tours
  • Fishing
  • Fitness center access
  • Health/beauty spa
  • Hiking/biking trails
  • Horse riding
  • Kayaking
  • Motor boating
  • Mountain biking
  • Outlet shopping
  • Rafting
  • Rock climbing
  • Theme parks
  • Water skiing
  • Winery tours
  • Ziplining
More
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • Fireplace in lobby
  • Games
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
Room amenities
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)
Bathroom
  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
Entertainment
  • Cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services
  • 55-inch LED TV
Food and Drink
  • Free bottled water
  • Minibar
More
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only
Policies
Check-in
  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in available
  • Minimum check-in age: 21
Check-out
  • A late check-out fee will be charged
  • Check-out before noon
  • Contactless check-out available
  • Express check-out available
  • Late check-out subject to availability
Pets
  • Pets not allowed (service animals are welcome, and are exempt from fees)
Special check-in instructions
  • Cashless transactions are available
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property payment types
  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa
Important Information
Optional extras
  • Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for childrenUncovered self parking fee: USD 20 per night (in/out privileges)Uncovered valet parking fee: USD 30 per night (in/out privileges)Late check-out is available for a fee (subject to availability)Rollaway bed fee: USD 58.12 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Cashless transactions are available
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
  • A car is required for transportation to and from this property
  • Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
  • The seasonal pool will be open from April to October
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
 

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