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Metcalfe Hotel Ottawa by Gray Collection

Updated on Jul 20, 2026

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Metcalfe Hotel Ottawa by Gray Collection

Hotels.com logo Lowest Price $239.20 Get Booking Details

Map image for 123 Metcalfe Street Canada, UN
Located in: Canada, UN
This smoke-free hotel features a restaurant, a fitness center, and valet parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Metcalfe Hotel Ottawa by Gray Collection offers 108 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include a fitness center.
Located in Ottawa, Metcalfe Hotel Ottawa by Gray Collection is in the city center. Sparks Street Mall and Rideau Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Capital Information Kiosk and National Arts Centre. Parliament Hill and Ottawa City Hall are two other places to visit that come recommended. Guests love the hotel's central location.
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Popular amenities
  • ac
  • breakfast available
  • business services
  • crib
  • elevator
  • fitness equipment
  • frontdesk 24 hour
  • heater
  • housekeeping
  • internet
  • laundry
  • no smoking
  • parking available
  • pets
  • restaurant
  • room service
  • tv
Property amenities
Food and Drink
  • 1 restaurant
  • Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends: CAD 15-25.00 for adults and CAD 10.00-20.00 for children
  • Room service available
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Parking
  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available
Things to do
  • Fitness center
Family Friendly
  • Children's games
  • Free cribs/infant beds
Conveniences
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
Guest Services
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
Business Services
  • Meeting rooms - 6
Language Spoken
  • English
  • French
  • German
  • Portuguese
  • Spanish
Accessibility
  • Braille signage
  • Elevator
  • Handrails in stairways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
More
  • Communal living room
  • Renovated entire property - July 2022
  • Smoke-free property
Room amenities
Bedroom
  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Portable fan
  • Premium bedding
Bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels
Entertainment
  • Cable channels
  • 42-inch flat-screen TV
Food and Drink
  • Champagne service
  • Coffee/tea maker
  • Minibar
More
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling
  • Safe
  • Slippers
Policies
Check-in
  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Early check-in is available for a fee
  • Early check-in subject to availability
  • Minimum check-in age: 18
Check-out
  • A late check-out fee will be charged
  • Check-out before noon
  • Contactless check-out available
  • Late check-out subject to availability
Pets
  • Food and water bowls are available
  • Pets allowed for an extra charge of CAD 75 per accommodation, per stay
  • Service animals are welcome, and are exempt from fees
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Safety features at this property include a fire extinguisher
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property payment types
  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
Important Information
Optional extras
  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for childrenValet parking fee: CAD 47 per nightPet fee: CAD 75 per accommodation, per stayService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Safety features at this property include a fire extinguisher
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
We should mention
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
 

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