Computer Virus Removal - Buyers Beware!Computer Security Systems & ServicesUpdated on Jun 12, 2011 View more like this | Visit BOSTON, MA | Contact A+ Mobile PC Doctors |
A+ Mobile PC Doctors
316 Newbury Street # 21 Boston, MA 02115
“Is your machine powered on and are you connected to the internet?”
This is to ensure that the virus is not transmitting their personal data back to its host (the hacker that wrote the malware application). If so, we ask them to at least disable their internet connection by unplugging their Ethernet cable from either their PC or the Router, and if, god forbid, they are still using dial-up, then disconnect the phone line from their PC. This precautionary action will terminate their connection to the internet and cease any possible communication between the virus/malware and their host.
“What are you running for security software? If yes, is it a free version or paid version, and is your license current?” (e.g. anti-virus, anti-spyware, firewall, etc. software such as AVG, Norton, Avast, Panda, McAfee, CA, etc.)
“Are you able to get online?”
–> This helps to determine whether or not a remote session would even be possible, or is there a need for expert to physically possess the computer to conduct a proper virus removal. It helps to determine how badly the viruses have infiltrated the computer.
A PROPER virus removal….hmm…that brings me to the theme of this blog post. Every kid out there with a screw driver and a computer that thinks they know even a little about computer repair, is on the web advertising his or her services (mostly on Craigslist.com and Google/Yahoo & Bing Maps since it is free to advertise there) claiming that they are some kind of expert.
They undercut the market since they do not have any company overhead such as insurance payments and in many cases personal and/or commercial rent/utilities, etc.
They don’t have any technical certifications and/or very little field experience beyond their own PC’s
Most of which are still in high school or just barely graduated (if they graduated at all), and even more have zero college or formal education, and definitely no technical training.
They don’t carry any sort of insurance, so when they botch the job and lose all your data you as a consumer have zero recourse.
Most importantly: They don’t truly understand Virus Removal and how to do it correctly!
So beware when you call a computer service expert. First determine his capabilities by going through reviews posted by other customers online , check ratings, do some google search about the experts claims
This is to ensure that the virus is not transmitting their personal data back to its host (the hacker that wrote the malware application). If so, we ask them to at least disable their internet connection by unplugging their Ethernet cable from either their PC or the Router, and if, god forbid, they are still using dial-up, then disconnect the phone line from their PC. This precautionary action will terminate their connection to the internet and cease any possible communication between the virus/malware and their host.
“What are you running for security software? If yes, is it a free version or paid version, and is your license current?” (e.g. anti-virus, anti-spyware, firewall, etc. software such as AVG, Norton, Avast, Panda, McAfee, CA, etc.)
“Are you able to get online?”
–> This helps to determine whether or not a remote session would even be possible, or is there a need for expert to physically possess the computer to conduct a proper virus removal. It helps to determine how badly the viruses have infiltrated the computer.
A PROPER virus removal….hmm…that brings me to the theme of this blog post. Every kid out there with a screw driver and a computer that thinks they know even a little about computer repair, is on the web advertising his or her services (mostly on Craigslist.com and Google/Yahoo & Bing Maps since it is free to advertise there) claiming that they are some kind of expert.
They undercut the market since they do not have any company overhead such as insurance payments and in many cases personal and/or commercial rent/utilities, etc.
They don’t have any technical certifications and/or very little field experience beyond their own PC’s
Most of which are still in high school or just barely graduated (if they graduated at all), and even more have zero college or formal education, and definitely no technical training.
They don’t carry any sort of insurance, so when they botch the job and lose all your data you as a consumer have zero recourse.
Most importantly: They don’t truly understand Virus Removal and how to do it correctly!
So beware when you call a computer service expert. First determine his capabilities by going through reviews posted by other customers online , check ratings, do some google search about the experts claims
