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citizenM Boston Back Bay

Updated on Jul 20, 2026

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citizenM Boston Back Bay

Hotels.com logo Lowest Price $220.08 Get Booking Details

Map image for 408 Newbury street BOSTON, MA
Located in: BOSTON, MA
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Housekeeping is available on request.
CitizenM Boston Back Bay offers 399 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided on request.


Recreational amenities at the hotel include a 24-hour fitness center.
Fenway–Kenmore, a neighborhood in Boston, is home to citizenM Boston Back Bay. Fenway Park and Faneuil Hall Marketplace are notable landmarks, and some of the area's activities can be experienced at Boston Harbor and Encore Boston Harbor. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed.
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Popular amenities
  • ac
  • bar
  • breakfast available
  • elevator
  • fitness equipment
  • frontdesk 24 hour
  • internet
  • microwave
  • no smoking
  • restaurant
Property amenities
Food and Drink
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20.50 per person
  • Coffee/tea in common area(s)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking
  • No onsite parking available
Things to do
  • 24-hour fitness center
Family Friendly
  • Refrigerator
Conveniences
  • Elevator
  • Water dispenser
Guest Services
  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
Business Services
  • Coworking space
Language Spoken
  • English
Accessibility
  • Elevator
  • Elevator door width (inches): 42
  • Grab bar in shower
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Shower grab bar height (inches): 36
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible vanity height (inches): 34
More
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser
Room amenities
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
Bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels
Entertainment
  • iPad
  • Digital channels
  • Premium channels
  • 43-inch LED TV
Food and Drink
  • Refrigerator
More
  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only
Policies
Check-in
  • Check-in time starts at 2:00 PM
  • Express check-in available
  • Minimum check-in age: 18
Check-out
  • Check-out before 11:00 AM
  • Express check-out available
  • Late check-out fee: USD 69
  • Late check-out subject to availability
Pets
  • Pets not allowed (service animals are welcome, and are exempt from fees)
Special check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property payment types
  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa
Important Information
Optional extras
  • Fee for buffet breakfast: approximately USD 20.50 per personLate check-out fee: USD 69 (subject to availability)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
We should mention
  • A car is not required for transportation to and from this property
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
 

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