Tips for Running a Successful Spa Day

A spa day like Fleur de Lys Medispa is a place where different services are offered, either for health, hair or relaxing. Body treatments are offered such as facial, massage, manicure and pedicure. This sounds like a beauty salon though there is a slight difference, a day spa contains, steam room, pool and sauna.

For a long term successful business it means customer satisfaction and customer retention. This is achievable if you have loyal customers.

Here are some tips to keep your business doors open;

• You need to have a strong model and vision. This is how you the structure of your business will unfold.it entails your staff following rules, how you want to present your brand. Always be firm, fair and consistent to each member of your staff. Communicate with your staff the importance of team work, attendance, and meeting their sales goals.


• Hire a licensed team of professionals, this will guarantee high quality services, and brings a strong reputation for your brand.


• Offer a variety of combined packages. Such as mani-pedi, head to toe massage, facial neck shoulder package, girlfriend package, also special mother daughter package. This encourages customer try out some services one wouldn’t have.


• Day spas are at an increased risk of bacterial and viral infections. First thing to consider is your clients’ health hygiene. Having poor and unkempt places leads to closure of your business. Train your staff to maintain high standard hygiene, including personal grooming. Hand hygiene, hand sanitizing, changing soiled linen, disinfecting all tools should be a daily chore.


• Installing of oxygen air fresheners, paper towel dispensers, hand soap dispenser.do not at any cost let your clients complain about uncleanness of your spa, this is a bad review.


• The environment of your spa should cultivate calm and reassurance. Get more personal with your clients, refer them with their names, get know them, and then use this to personalize their treatment. This gives your client a sense of comfort.


• Let you staff attend regular workshops to help them meet the ever changing industry need. The only way to get the best staff is by encouraging continuous training.


• Make checking your clients’ medical history a must. This helps in avoiding any uncomfortable situations and misunderstandings. And also avoiding injuries in your day spa.


• Rules of etiquette .Being polite is a golden rule, everyone should have. Ensure every client is given full attention at any given time. Providing garments and all the services needed.


• Your staffs are the mirror of your entire business. From quality to standards, they enhance the image of your brand, therefore get them unique professional uniform look.


• Let you clients use the water facilities with no or minimum costs. They provide a sense of ultimate luxury.


• Get reviews. Ask for referrals for your VIP clients’ good reviews from happy client’s boosts your client base.


• Networking is very important to grow your business, go to meet ups, carry with you a lot of business cards and introduce your company services with others.


• Social media platforms are playing as a powerful tool in advertising your day spa. Posting about your spa, new services, new hair products, new haircuts, different nail arts creates curiosity to the people. You will get new clients, maintain old ones and also return the old missing ones.


• Make your day spa in Paddington Sydney a unique one, have that one special trait that differentiate you form the other spas in your area. Be creative.